Rocket Lawyer

Legal Assistant

Rocket Lawyer

full-time

Posted on:

Location Type: Remote

Location: North CarolinaUtahUnited States

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Salary

💰 $48,000 - $52,000 per year

About the role

  • Corresponding with clients and helping with their trademark questions
  • Managing client files
  • Checking for conflicts in trademark matters
  • Conducting trademark clearance searches
  • Responding to customer service inquiries by phone and in writing
  • Preparing invoices and managing billing for clients and lawyers in partnership with the finance department
  • Evaluating processes and procedures to improve the group’s efficiency, productivity, and communication
  • Other responsibilities as needed to support Rocket Lawyer

Requirements

  • Prior trademark experience
  • 2+ years of customer support or administrative assistant experience
  • Organized and detail-oriented, with excellent analytical skills
  • Ability to adapt and willingness to work on a variety of matters
  • Strong written and oral communication skills
  • Excellent tech skills, including Salesforce, Microsoft Office, and G Suite applications
  • Ability to interact effectively with individuals at all organizational levels, including executives and senior management
  • Exceptional interpersonal skills and highly team-oriented
  • Ability to work under pressure and handle competing priorities while managing deadlines
Benefits
  • Comprehensive health plans (including Medical, Dental and Vision insurance for full-time employees)
  • Unlimited PTO
  • Competitive salary packages
  • Life insurance
  • Disability benefits
  • Supplemental Optional Life Insurance Benefits
  • FSA Options Optional
  • HSA with Company Match
  • 401k program with Company Match
  • Wellhub & ClassPass fitness platforms
  • Comprehensive Pet Insurance options
  • Financial Wellbeing & Student Loan Program access
  • Access to additional Mental Health & Wellbeing resources
  • Pre-tax Commuter/Transit Benefits
  • Free Rocket Lawyer account with online access to an extensive legal documents library and brilliant licensed attorneys at discounted rates
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
trademark experiencecustomer supportadministrative assistanceanalytical skillsbilling managementprocess evaluationtrademark clearance searches
Soft Skills
organizeddetail-orientedadaptabilitywritten communicationoral communicationinterpersonal skillsteam-orientedability to work under pressuretime management