Lead and coordinate 2 to 3 small/medium scale projects concurrently, ensuring that they are delivered on time and within scope.
Develop project charters, work plans, timelines, resource allocations and communication plans.
Manage project work package interdependencies and cumulative change impacts.
Facilitate regular project meetings, track milestones, and proactively address risks or barriers with leadership consultation.
Maintain project documentation and prepare regular updates for team members, managers, and executive leadership.
Deliver on project work packages.
Support the evaluation of project impact and lessons learned.
Provide planning and support a smooth operational transition.
Engage internal stakeholders throughout the project lifecycle.
Facilitate Working Groups and project meetings to gather input, communicate updates and drive shared ownership.
Build positive relationships across the agency to support shared understanding and collaborative decision-making.
Develop and execute change management plans that align with project goals, including communication, training and operational transition activities.
Help teams adapt to new tools, processes, or changes in service delivery by applying change management best practices.
Design and facilitate staff engagement sessions and feedback loops to incorporate frontline perspectives into implementation activities.
Establish project appropriate governance structures with clear roles, accountability and decision-making authority in consultation with leadership.
Prepare project status updates, risks/issues logs and decision briefs for leadership and governing bodies.
Track progress against timelines, deliverables and outcomes.
Identify risks and escalate as required to appropriate leadership.
Monitor and assess project alignment to organizational strategy, clinical priorities and equity-oriented care principles.
Identify and recommend adjustments to project scope as a result of shifting priorities.
Evaluate project contribution to the agency’s strategic plan, emphasizing a commitment to person and family centered care and continuous improvement.
Support the evolution of ROCK’s Project Management Office (PMO) through the development of tools and resources to optimize project delivery across the agency.
Comply with the Occupational Health and Safety Act, including the requirements of Section 28, and follow all agency health and safety policies.
Operationalize client safety by adhering to policies and guidelines that support consistent delivery of safe, high-quality services.
Commit to supporting client-centered care by adhering to ROCK’s principles of respect, collaboration, and service planning as outlined in the agency’s strategic plan.

Requirements

Bachelor’s degree in Health Administration, Business, Public Health, Social Sciences or a related field; Master’s degree is considered an asset.
Certification of formal training in project management or related fields (e.g., CAPM, PMP, PRINCE2, Lean, Agile, Change Management) is considered an asset.
Minimum of 1 to 2 years of relevant experience supporting and leading medium scale projects, ideally in a mental health, healthcare or non-profit environment.
Familiarity with children’s services or community-based programming is an asset.
Advanced proficiency in Microsoft Excel and Microsoft Office applications.
Strong analytical, problem-solving, and communication skills.
Ability to prioritize and manage multiple priorities in a dynamic environment.
Strong verbal and written communication skills.
Ability to work collaboratively within a team environment while maintaining a high degree of accuracy and attention to detail.
Proficient in the use of technology as required of the position, including working in a virtual environment with MAC OS operating systems experience preferred.
Experience working with MS Power BI or Canva is considered an asset.
Current (within three months) criminal reference check with vulnerable sector search.

Benefits

starting with paid time off, 2 weeks’ vacation and 2 additional ROCK holidays in addition to statutory holidays
Plan your schedule to balance with your personal life.
100% employer paid premiums for extended health and dental benefits. (Contract >1 year; you need to be exclusively working with ROCK)
Professional development assistance, investing in your growth
Discounted Good life memberships and Health Benefits

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

project managementchange managementanalytical skillsproblem-solvingcommunication skillsMicrosoft ExcelMicrosoft OfficeMS Power BICanvavirtual environment

Soft Skills

leadershipcollaborationattention to detailprioritizationdynamic environment managementrelationship buildingstakeholder engagementfacilitationteamworkadaptability

Certifications

CAPMPMPPRINCE2LeanAgileChange Management certification