ROCK Reach Out Centre for Kids

Therapist

• As a ROCK Therapist (birth to age 8) , you will focus on early assessment, intervention, risk identification, caregiver support, and skills development for infants and young children up to age 8 and their families.
• In this permanent full-time role (35 hours per week), you will report to the Clinical Manager and deliver services using a family centered and developmentally informed approach.
• Your passion for therapeutic intervention, skills development, and psycho-education will drive your work in individual, family, and group settings.
• Additionally, you will contribute to program development, supervise students, ensure accurate documentation, and uphold client safety standards.

Project Manager

• Lead and coordinate 2 to 3 small/medium scale projects concurrently, ensuring that they are delivered on time and within scope.
• Develop project charters, work plans, timelines, resource allocations and communication plans.
• Manage project work package interdependencies and cumulative change impacts.
• Facilitate regular project meetings, track milestones, and proactively address risks or barriers with leadership consultation.
• Maintain project documentation and prepare regular updates for team members, managers, and executive leadership.
• Deliver on project work packages.
• Support the evaluation of project impact and lessons learned.
• Provide planning and support a smooth operational transition.
• Engage internal stakeholders throughout the project lifecycle.
• Facilitate Working Groups and project meetings to gather input, communicate updates and drive shared ownership.
• Build positive relationships across the agency to support shared understanding and collaborative decision-making.
• Develop and execute change management plans that align with project goals, including communication, training and operational transition activities.
• Help teams adapt to new tools, processes, or changes in service delivery by applying change management best practices.
• Design and facilitate staff engagement sessions and feedback loops to incorporate frontline perspectives into implementation activities.
• Establish project appropriate governance structures with clear roles, accountability and decision-making authority in consultation with leadership.
• Prepare project status updates, risks/issues logs and decision briefs for leadership and governing bodies.
• Track progress against timelines, deliverables and outcomes.
• Identify risks and escalate as required to appropriate leadership.
• Monitor and assess project alignment to organizational strategy, clinical priorities and equity-oriented care principles.
• Identify and recommend adjustments to project scope as a result of shifting priorities.
• Evaluate project contribution to the agency’s strategic plan, emphasizing a commitment to person and family centered care and continuous improvement.
• Support the evolution of ROCK’s Project Management Office (PMO) through the development of tools and resources to optimize project delivery across the agency.
• Comply with the Occupational Health and Safety Act, including the requirements of Section 28, and follow all agency health and safety policies.
• Operationalize client safety by adhering to policies and guidelines that support consistent delivery of safe, high-quality services.
• Commit to supporting client-centered care by adhering to ROCK’s principles of respect, collaboration, and service planning as outlined in the agency’s strategic plan.

Senior Project Analyst

Business Intelligence Analyst

• The Business Intelligence Specialist plays a critical role in advancing data-informed decision-making within the agency through the development and delivery of data and analytics tools.
• This role is responsible for designing, developing and maintaining high quality dashboards, managing and analyzing complex datasets and applying advanced analytical techniques to identify trends, forecast demand and support strategic and operational improvement initiatives.
• Lead and coordinate 2 to 3 small/medium scale projects concurrently, ensuring that they are delivered on time and within scope.
• Engage internal stakeholders throughout the project lifecycle and facilitate Working Groups and project meetings.

Business Intelligence Specialist

• Lead and coordinate multiple projects concurrently, ensuring that they are delivered on time, within scope, and on budget.
• Develop project charters, work plans, timelines, resource allocations and communication plans.
• Manage project work package interdependencies and cumulative change impacts.
• Facilitate regular project meetings, track milestones, and proactively address risks or barriers.
• Maintain project documentation and prepare regular updates for team members, managers, and executive leadership.
• Support the evaluation of project impact and lessons learned.
• Provide planning and oversight to ensure a smooth operational transition.
• Engage internal and external stakeholders throughout the project lifecycle.
• Facilitate Committees, Working Groups and project meetings to gather input, communicate updates and drive shared ownership.
• Build positive relationships across the agency to support shared understanding and collaborative decision-making.
• Develop and execute change management plans that align with project goals, including communication, training and operational transition activities.
• Help teams adapt to new tools, processes, or changes in service delivery by applying change management best practices.
• Design and facilitate staff engagement sessions and feedback loops to incorporate frontline perspectives into implementation activities.
• Establish and manage project governance structures with clear roles, accountability and decision-making authority.
• Prepare project status updates, risks/issues logs and decision briefs for leadership and governing bodies.
• Track progress against timelines, deliverables and outcomes.
• Provide coaching and guidance to staff involved in project work.

• Provide assessment and treatment services to children, youth, and families
• Drive therapeutic intervention, skills development, and psycho-education in individual, family, and group settings
• Report to the Clinical Manager and coordinate cases
• Advocate for clients and collaborate within a multidisciplinary team to deliver holistic care
• Contribute to program development and supervise students
• Ensure accurate documentation and uphold client safety standards.