Facilitate the change management process for Information Services and Technology
Serve as an intermediary to coordinate, test, and communicate Change Management requirements
Measure, monitor, and assess the efficiencies of the change management process
Analyze and assess change management requests and projects
Coordinate and communicate release and testing schedules
Prepare for, conduct and document assigned change management meetings
Facilitate change management life cycle and associated processes
Development and execution of integrated test plans and test cases for assigned releases
Provide oversight of integrated testing process including reporting of progress and issues found
Review change management release notes for implementations and perform quality assurance testing
Regularly monitor and assess the efficiency of the change management process and tools

Requirements

Associate’s or Bachelor's degree preferred in Information Technology or Computer Science
Previous experience in software quality assurance and testing including writing test cases/scenarios from system requirements and defect management
Strong understanding of Software Development Life Cycle (SDLC)
Experience using Quality Assurance tools (such as TestRail, Jira, Remedy, etc.)
Software programming experience
Epic Certification a plus

Benefits

Equal Opportunity / Affirmative Action Employer
Additional pay components possible
Continuing education requirements

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

change managementsoftware quality assurancetest case writingdefect managementSoftware Development Life Cycle (SDLC)integrated test plansquality assurance testingefficiency assessmentrelease management

Soft Skills

communicationcoordinationanalysismonitoringfacilitation

Certifications

Epic Certification