Build, configure and administer Data Center based JIRA product from Atlassian
Configure JIRA for new requirements and enhancements as well as perform JIRA administration work such as user and group configurations
Primary responsibility is working with internal teams and other cross functional teams to configure projects
Collaborate with leadership and infrastructure teams in developing scalable, efficient, and maintainable solutions using JIRA including Clustering and other optimizations
Create tailored configurations, workflows, automations, reports, and integrations that meet specific user requirements
Configure, administer, and enhance JIRA for Resource Capacity Reporting and User Time Reporting as well as other reporting needs
Implement JIRA automations using JIRA Automation and/or scriptrunner
Design and Lead/Assist in the integration of other Atlassian Applications such as Confluence and Crowd/AD integrations
Manage implementation issues, escalations and determine action items required
Exercise good design and judgement in implementing best practices to avoid anti-patterns and feature bloat

Requirements

3+ years of experience administering, supporting, and customizing JIRA to meet the needs of diverse groups of customers and/or developers.
Experience with administering and developing software team solutions on Atlassian tools especially JIRA and Confluence
Proficient in ScriptRunner/Groovy/JQL
Experience using JIRA REST APIs
Advanced understanding of JIRA workflows, permission schemes, notification schemes, screens schemes, etc.
Excellent oral and written communication skills
Ability to adapt quickly to an existing, complex environment.
Experience setting and managing user permissions.
Bachelor’s degree in Computer Science, related field, or equivalent experience
Minimum of 2 – 4 years of previous computer experience, which should include programming experience.

Benefits

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

JIRA administrationJIRA configurationJIRA automationScriptRunnerGroovyJQLJIRA REST APIsworkflow designreportinguser permissions management

Soft Skills

communicationcollaborationadaptabilityproblem-solvingleadershipjudgmentdesign skills

Certifications

Bachelor's degree in Computer Science