Robust.AI

Robotics

• Work with customers to deploy and support robotic fleets in the warehouse
• Provide detailed training to customer teams onsite
• This is a remote role, candidates must be able to work onsite at multiple customer sites throughout the United States
• Able to travel on short notice up to 80% of the time within the designated region for site inspections and repairs
• Commission, test, and debug robotic systems, remotely troubleshooting with the engineering team as needed
• Conduct routine and incident maintenance for our robot fleet
• Provide timely repairs and decrease the time our robots are out of production
• Maintain records of service calls, training, and expenses
• Study technical manuals and attend training sessions provided by engineers
• Provide support for root cause analysis for major incidents in the field
• Report on critical team metrics such as mean time to repair and first contact resolution rate

Robot Technician

Solutions Engineer

• Gather and translate customer requirements into practical warehouse and automation solutions.
• Develop layouts, workflows, and system concepts using CAD tools.
• Analyze operational data in Power BI, Python, or Excel to uncover trends and improvement opportunities.
• Collaborate with sales and engineering to communicate the technical and business value of Robust AI solutions.