Roaring Brook Holdings LLC

Customer Support

• Function in intake and/or ongoing coordinator role.
• Assist the with eligibility determination, including referral, intake and eligibility determination activities.
• Conduct the family assessment, including interviewing the family.
• Collect information on the child’s development, including observations of the child.
• Coordinate evaluations and assessments.
• Inform parents of their parental rights.
• Assist parents of eligible children in planning, meeting, developing, implementing and reviewing an Individualized Family Service Plan (IFSP).
• Collect the family’s insurance or Medicaid information to facilitate coordination of benefits and services.
• Maintain accurate, complete and timely electronic and paper file records.
• Conduct referrals and other activities to assist families in identifying available services and providers.
• Monitor the delivery of services to ensure the services are provided timely and in accordance with the IFSP.
• Facilitate a transition plan for children exiting Part C.
• Perform child find and provider recruitment activities.
• Coordinate and monitor the delivery of available services.
• Inform families of available advocacy services.
• Communicate and coordinate services with medical and health providers.
• Facilitate the development of a transition plan into, within and from the EI system, including transition to Part B special education, preschool, or other community services as appropriate.
• Assure families are informed of rights, options, and role in the EI process.
• Comply with all standards to assure the health and safety of all staff and clients we serve.
• Other duties as assigned.

Family Support Specialist

• Function in an ongoing coordinator role under the supervision of a comprehensively certified Family Support Specialist (FSS).
• Assist with eligibility determination, including referral, intake, and eligibility determination activities.
• Conduct the family assessment, including interviewing the family.
• Collect information on the child’s development, including observations of the child.
• Coordinate evaluations and assessments.
• Assure families are informed of rights, options, advocacy services, and their role in the EI process.
• Assist parents of eligible children in planning, meeting, developing, implementing, and reviewing an Individualized Family Service Plan (IFSP).
• Collect the family’s insurance or Medicaid information to facilitate coordination of benefits and services.
• Maintain accurate, complete, and timely electronic and paper file records.
• Monitor the delivery of services to ensure the services are provided on time and in accordance with the IFSP.
• Coordinate and monitor the delivery of available services.
• Communicate and coordinate services with medical and health providers.
• Facilitate the development of a transition plan into, within, and from the EI system, including transition to Part B special education, preschool, or other community services as appropriate.
• Meet weekly with supervisor for direct, systematic supervision of the services through weekly (minimum requirement) instruction, review, and feedback from the comprehensively certified FSS.
• Other duties as assigned by supervisor.