Family Support Specialist

Roaring Brook Holdings LLC

Family Support Specialist Assistant at Benchmark Human Services supporting families and children under early intervention programs. Responsible for eligibility determination, family assessments, and coordinating services in Kalispell, MT.

Posted 6/19/2026full-timeRemote • Montana • 🇺🇸 United StatesMid-LevelSenior💰 $18 - $20 per hourWebsite

About the role

Key responsibilities & impact

Function in an ongoing coordinator role under the supervision of a comprehensively certified Family Support Specialist (FSS).
Assist with eligibility determination, including referral, intake, and eligibility determination activities.
Conduct the family assessment, including interviewing the family.
Collect information on the child’s development, including observations of the child.
Coordinate evaluations and assessments.
Assure families are informed of rights, options, advocacy services, and their role in the EI process.
Assist parents of eligible children in planning, meeting, developing, implementing, and reviewing an Individualized Family Service Plan (IFSP).
Collect the family’s insurance or Medicaid information to facilitate coordination of benefits and services.
Maintain accurate, complete, and timely electronic and paper file records.
Monitor the delivery of services to ensure the services are provided on time and in accordance with the IFSP.
Coordinate and monitor the delivery of available services.
Communicate and coordinate services with medical and health providers.
Facilitate the development of a transition plan into, within, and from the EI system, including transition to Part B special education, preschool, or other community services as appropriate.
Meet weekly with supervisor for direct, systematic supervision of the services through weekly (minimum requirement) instruction, review, and feedback from the comprehensively certified FSS.
Other duties as assigned by supervisor.

Requirements

What you’ll need

Valid Driver's License and auto insurance
Minimum educational requirement is a high school diploma or equivalent.
Must complete on the job training and become certified by the State of Montana within two years of hire.

Benefits

Comp & perks

Health, dental, and vision insurance.
Life insurance.
Mileage reimbursement.
Tuition reimbursement.
Paid Time Off and Sick Time Pay.
Flexible Spending Account (FSA).
Advancement opportunities.
401k with company match.
Employee discounts with various vendors.

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

eligibility determinationfamily assessmentIndividualized Family Service Plan (IFSP)coordination of benefitsservice delivery monitoringtransition planning

Soft Skills

communicationcoordinationadvocacyinterviewingorganization

Certifications

State of Montana certification