Ro

Engineering Manager, Infrastructure

Ro

full-time

Posted on:

Origin:  • 🇺🇸 United States • New York

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Salary

💰 $208,000 - $250,000 per year

Job Level

Mid-LevelSenior

About the role

  • Ro is a direct-to-patient healthcare company offering nationwide telehealth, labs, and pharmacy services.
  • Hands-on Engineering Manager to join the Infrastructure team; onsite in NYC HQ on Tuesdays and Thursdays.
  • Work across observability, performance, developer tooling, and databases — shaping strategy and driving execution.
  • Lead and mentor a team of infrastructure engineers, fostering collaboration, ownership, and technical excellence.
  • Act as a player-coach: contribute to codebase, architecture decisions, and technical problem-solving while growing team capabilities.
  • Drive and support strategic initiatives across observability, performance, developer experience, and database infrastructure.
  • Partner with cross-functional teams to align infrastructure priorities with business goals and product needs.
  • Own planning and execution of high-impact projects — balancing scope, velocity, and long-term sustainability.
  • Recruit, develop, and retain top engineering talent; champion engineering best practices and continuous improvement.

Requirements

  • A strong technical foundation in infrastructure, systems engineering, or platform development — with the ability to dive deep when needed.
  • Proven experience leading and mentoring engineers, with a focus on helping individuals grow while delivering impactful results.
  • A pragmatic, delivery-focused mindset — knowing when to aim for excellence and when to ship “good enough” solutions.
  • A track record of working across teams and functions to align infrastructure priorities with organizational needs.
  • Comfort operating in ambiguous environments and driving clarity through thoughtful planning and communication.
  • A collaborative, team-first attitude with the ability to both support and challenge — especially in a high-trust, high-autonomy environment.