RLS Logistics

Account Manager – Produce Division

RLS Logistics

full-time

Posted on:

Location Type: Remote

Location: United States

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About the role

  • Manage customer shipments from pickup to final delivery
  • Maintain and grow customer relationships through ongoing communication and business reviews
  • Supervise and support Account Coordinators to ensure customer and carrier satisfaction
  • Negotiate rates and secure carriers to maximize service levels and profitability
  • Optimize routes, freight, and vehicle capacity
  • Meet or exceed performance metrics set by management
  • Provide insight on market conditions during customer and carrier negotiations
  • Exercise independent judgment when approving credit/debit adjustments
  • Provide feedback on Carrier Support performance for evaluations
  • Participate in interviewing and screening Carrier Support candidates
  • Perform additional duties as assigned by management

Requirements

  • Bachelor’s degree OR equivalent experience
  • 4+ years of transferable professional experience
  • 1+ year of freight brokerage experience specializing in fresh or frozen produce
  • Certified Transportation Broker (CTB) preferred, not required
Benefits
  • Medical, Dental, & Vision Insurance
  • Paid Time Off (PTO)
  • 401(k) with company match
  • Team member recognition awards
  • Education and development opportunities
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
freight brokerageroute optimizationnegotiationcustomer relationship managementperformance metricscredit/debit adjustmentscarrier management
Soft Skills
communicationleadershipindependent judgmentcustomer satisfactionteam supervision
Certifications
Certified Transportation Broker (CTB)