Technical Claim Manager – Construction Defect
RLI Insurance Company
full-time
Posted on:
Location Type: Hybrid
Location: Chicago • Illinois • United States
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Salary
💰 $115,778 - $168,746 per year
About the role
- Responsible for establishing, maintaining, processing, and resolving liability claims within defined authority
- Obtains information regarding each claim through various means of investigation to evaluate coverage, liability and damages
- Responsible for managing moderate exposure General Liability claims, including bodily injury, property damage and some construction defect claims
- Investigate, analyze, and review new claims for coverage, liability, damages, and reserves
- Manage investigators, adjusters, attorneys, and experts as needed
- Maintain both litigated and non-litigated third-party injury and damage claim files to ensure claims are properly documented, adjusted, and paid
- Participate in special claim projects and other duties as needed
Requirements
- Typically requires a bachelor’s degree in business administration, insurance, or a related field
- 5+ years of claim handling experience is preferred
- Prior construction defect claim experience is also preferred
- A Juris Doctorate with relevant insurance coverage or defense litigation experience would be beneficial
- Be proactive in initial investigation, claim handling and resolution
- Superior communication skills to work effectively with insureds, underwriters and claimants
- Excellent negotiation skills
- Must be detail-oriented and practice good organizational skills
- Self-motivated and task-oriented
Benefits
- Annual bonus plans
- Employee stock ownership plan (ESOP)
- 401(k) — automatic 3% company contribution
- Annual 401k and ESOP profit-sharing contributions (Up to 15% of eligible earnings)
- Paid time off (PTO) and holidays
- Paid volunteer time off (VTO) to support our communities
- Parental and family care leave
- Flexible & hybrid work arrangements
- Fitness center discounts and free virtual fitness platform
- Employee assistance program
- Comprehensive medical, dental and vision benefits
- Flexible spending and health savings accounts
- 2x base salary for group life and AD&D insurance
- Voluntary life, critical illness, & accident insurance for purchase
- Short-term and long-term disability benefits
- Training & certification opportunities
- Tuition reimbursement
- Education bonuses
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
claim handlingliability claimsinvestigationcoverage evaluationdamage assessmentclaims managementlitigated claimsnon-litigated claimsconstruction defect claimsreserves management
Soft Skills
communication skillsnegotiation skillsorganizational skillsdetail-orientedself-motivatedtask-orientedproactiveanalytical skillsleadershipinterpersonal skills
Certifications
bachelor’s degreeJuris Doctorate