Riverside Insights

Attorney

• Serve as the primary intake point for legal requests, including contracts, privacy reviews, compliance inquiries, and operational matters.
• Triage and coordinate incoming requests by confirming scope, collecting required details, and routing to appropriate Legal team members.
• Maintain visibility into active matters, including priorities, timelines, dependencies, and ownership.
• Communicate clear next steps, timelines, and status updates to crossfunctional stakeholders.
• Identify potential bottlenecks or risks and escalate when necessary to ensure timely resolution.
• Support review and administration of privacy agreements, including DPAs, FERPA and COPPA materials, and security questionnaires.
• Track privacy obligations and maintain proper documentation and recordkeeping.
• Coordinate with Privacy, Security, and Technology teams on customer and vendor privacy inquiries.
• Track deadlines and required inputs for subpoenas, audits, and regulatory requests, ensuring audit-ready documentation.
• Build and maintain dashboards and reporting on legal workload, turnaround times, and process performance; analyze trends and recommend improvements.
• Own legal intake, tracking, and workflow systems, including CLM tools; manage configuration, access, and data accuracy.
• Design, document, and refine legal workflows, SOPs, and processes for consistency, scalability, and efficiency.
• Partner with IT, Security, and Operations on system enhancements, integrations, and legal tech optimization.
• Apply project management principles to legal operations initiatives, including implementations, integrations, process redesign, and documentation workflows.
• Maintain legal process documentation, system configurations, templates, and knowledge repositories.

Legal Enablement & Success Analyst

Compliance

• Maintain, update, and monitor company-wide policies, standards, and procedures.
• Coordinate periodic reviews, version control, approvals, and distribution of updates.
• Partner with internal teams to ensure policies accurately reflect operational processes.
• Conduct internal audits and control assessments related to policies, privacy requirements, and operational standards.
• Track remediation steps, follow-up actions, and deadlines.
• Prepare reports for leadership outlining audit results, trends, and areas of improvement.
• Coordinate enterprise SOC 2 Type II audits.
• Maintain and improve the vendor management program, including due diligence and risk assessments.
• Review vendor contracts for compliance requirements and coordinate with Legal, Security, and Procurement.
• Manage documentation, questionnaires, and evidence collection for vendor oversight.
• Support privacy, information security, and regulatory compliance initiatives (FERPA, COPPA, state privacy laws).
• Assist with compliance training and awareness programs.
• Maintain compliance documentation, logs, and reporting tools.
• Participate in cross-functional governance, risk, and compliance projects.

Compliance Analyst

Account Manager

• Build strong district relationships and accelerate adoption of Riverside’s foundational skills solutions
• Manage a healthy pipeline of district opportunities
• Expand adoption within existing partnerships and refer new business to internal partners
• Lead consultative discovery to understand district needs
• Present clear value propositions tied to district priorities and learner outcomes
• Navigate complex district sales cycles from discovery to contracting
• Partner with internal teams to support strategy, messaging, and customer engagement
• Maintain accurate CRM hygiene with timely forecasting and pipeline updates
• Deepen expertise in Riverside’s foundational skills portfolio
• Represent Riverside at conferences, webinars, and district-facing events
• Identify trends, risks, and opportunities to inform territory strategy
• Serve as a trusted advisor to district leaders and internal teams

Partnership Manager – Foundational Skills

Director

• **Responsibilities**
• - Build and lead a high-performing renewals organization for CogAT and Iowa assessments.
• - Operationalize renewal systems and processes to ensure predictable retention.
• - Drive account expansion through upsell, win-back, and usage-based growth strategies.
• - Partner with Marketing and Product to align messaging and customer value.
• - Refine Riverside Qualified Lead (RQL) process and collaborate with New Business leadership.
• - Reinforce pipeline hygiene and forecasting rigor
• - Hire, onboard, and develop POD leaders and reps aligned to a renewals-first growth model.
• - Establish clear expectations, performance standards, and coaching rhythms.
• - Foster a culture of ownership, excellence, and collaboration.

Director of Partnership Management

• Develop and execute strategies to achieve revenue and growth objectives.
• Build and maintain strong relationships with key decision-makers, including district and cabinet-level leaders.
• Conduct in-person and virtual meetings to advance partnerships and opportunities.
• Create and manage strategic account plans for top accounts.
• Maintain accurate forecasting and pipeline management in CRM systems.
• Follow up promptly on qualified leads and ensure timely progression through the sales cycle.
• Represent Riverside at conferences and events to increase awareness and engagement.
• Collaborate cross-functionally to deliver solutions that meet customer needs.

Regional Partnership Manager

• Drive new business growth by securing new logos, expanding existing partnerships, and cross-selling innovative solutions to meet and exceed revenue targets.
• Develop and maintain a deep understanding of Riverside’s clinical products and strategic offerings to ensure customer satisfaction and expertise in product presentations.
• Create and execute a territory plan aligned with departmental objectives, monitoring progress and adjusting strategies as needed.
• Leverage CRM tools such as HubSpot to maintain accurate pipeline data and improve forecasting accuracy.
• Build thought leadership by staying informed about industry trends and sharing insights to inform product and sales strategies.
• Advance your skills in business development, strategic selling, and territory management through continuous education and professional development.

Regional Partnership Manager, Clinical

Recruitment

• Develop role-specific recruitment strategies aligned with business needs.
• Execute advanced screening and interviewing techniques to identify top talent.
• Source and engage candidates proactively to accelerate interview readiness within 5 days of job posting.
• Build and maintain robust talent pipelines for prioritized functions.
• Launch targeted sourcing campaigns to attract and nurture top-tier talent.
• Manage end-to-end recruitment processes, ensuring smooth coordination and timely communication.
• Provide hiring managers with structured candidate evaluations and tailored updates.
• Hire for sales roles and conduct sales assessment screenings to ensure candidate fit for revenue-driving positions.
• Leverage and learn new technologies to optimize recruitment workflows.
• Execute effectively in a remote, asynchronous environment while maintaining strong collaboration with hiring managers.
• Continuously refine recruitment processes based on feedback and data.