Riveron

Senior Associate – Salesforce Sales and Experience Cloud Consultant

Riveron

full-time

Posted on:

Location Type: Remote

Location: India

Visit company website

Explore more

AI Apply
Apply

Job Level

Tech Stack

About the role

  • Implementing and optimizing Sales Cloud and Experience Cloud to enhance customer engagement and streamline sales processes.
  • Gathering business requirements, configuring Salesforce features, and ensuring seamless user experiences across portals and communities.
  • Collaborate with stakeholders to understand business processes and translate them into Salesforce solutions.
  • Document functional requirements and create solution design.
  • Configure and customize Salesforce Sales Cloud to meet business needs.
  • Design and implement Experience Cloud portals.
  • Map requirements with OOB features and identify need for customization
  • Guide clients to make buy vs build decisions.
  • Configure various features of Sales Cloud such as Sales Management, Campaigns, Lead Conversion, Forecasting, Sales Cadences, Account Management, Territory Management.
  • Prepare configuration runbooks and guide development team
  • Conduct user training sessions and create documentation.

Requirements

  • 6 plus Years of Experience in Salesforce with Strong understanding of Sales and experience Cloud
  • Must have done more than two end to end implementations of Sales and Experience Cloud.
  • Hands on experience of CPQ implementation and Quote to Cash process
  • Hands on experience on OOB features of Sales and Experience Cloud
  • Hands on experience on various automation features such as flows.
  • Strong Knowledge of Apex and LWC
  • Good exposure to Devops
  • Knowledge of Single Sign on
  • Knowledge of integrations with NetSuite and ERP with REST/SOAP APIs and middleware such as MuleSoft, Boomi
  • Knowledge of Agentforce
  • Excellent communication skills
  • Certifications: Sales Cloud Consultant, Experience Cloud Consultant, CPQ Administrator/Revenue Cloud Consultant (Desirable), Agentforce Specialist (Desirable), Salesforce Certified Application Architect (Desirable), Platform Developer I & II (Desirable), Integration Architecture Designer (Desirable)
Benefits
  • medical, dental, and vision insurance
  • 401(k) with company match
  • PTO
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
SalesforceSales CloudExperience CloudApexLWCCPQQuote to Cashautomation featuresREST APIsSOAP APIs
Soft Skills
communicationcollaborationdocumentationuser trainingstakeholder engagement
Certifications
Sales Cloud ConsultantExperience Cloud ConsultantCPQ AdministratorRevenue Cloud ConsultantAgentforce SpecialistSalesforce Certified Application ArchitectPlatform Developer IPlatform Developer IIIntegration Architecture Designer