Internal Communications Manager
River Island
full-time
Posted on:
Location Type: Hybrid
Location: London • United Kingdom
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About the role
- Supports to create an informed, engaged and aligned team which enables business performance and a positive workplace culture.
- Plans and delivers clear, timely and compelling communications that support business goals.
- Manages internal communications channels including the intranet and streamed events.
- Builds strong stakeholder relationships across the business to understand communication requirements.
- Uses formal and informal measurement to review communication against objectives.
Requirements
- Experience developing and delivering internal communications to an operational workforce across multiple locations
- Experience producing content for a variety of mediums (e.g. intranet articles, townhall scripts, printed materials)
- Experience managing communication channels, including digital platforms
- Experience advising and influencing senior leaders on communication approaches, including aligning messages and channels to difference audiences
- Ability to successfully build and manage stakeholder relationships
- Strong written communications, verbal communications and interpersonal skills
- Comfortable working in a changing environment and/or with ambiguity
- Comfortable working independently, including visiting other workplace locations to generate content
- Good organisational, planning and time management skills
- Strong attention to detail
- Experience using new and innovative communication channels (desirable)
- Experience creating and editing videos (desirable)
- Experience using graphic design software and tools (e.g. Canva) (desirable)
- Experience of supporting cultural or organisational change through internal communications (desirable)
- Experience of employer brand communications (desirable)
Benefits
- Generous 50% staff discount so you can treat yourself to the latest products, and a bargain staff shop on site!
- Reducing Islanders everyday expenses through discounts, benefits, financial advice, wellbeing solutions and more through the Retail Trust.
- A free onsite gym, subsidised restaurant & café to fill your needs. Various social events to socialise throughout the year.
- Enhanced maternity, paternity, adoption & fertility treatment for all different family setups.
- Flexible working is a given, on top of payday and summer early finish Fridays.
- Give as you earn scheme, a ‘Giver Island’ day each year and receive matched funding.
- Support with upskilling through on the job training and qualifications. A succession plan if you want to progress.
- A generous bonus scheme & private pension plan.
- The choice to opt in for healthcare through our provider AXA.
- 25 days paid holiday, exclusive of Bank Holidays. With the added option to purchase additional holiday twice a year for whatever the need!
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
internal communicationscontent productioncommunication channel managementstakeholder relationship managementvideo creationgraphic designmeasurement of communication effectivenessemployer brand communicationscultural change support
Soft Skills
strong written communicationstrong verbal communicationinterpersonal skillsorganizational skillsplanning skillstime management skillsattention to detailability to work independentlyability to work in changing environmentsinfluencing skills