River Financial

Machine Learning Engineer

• Design, build, and own Elixir backend systems used across onboarding, fraud detection, compliance, and operations with a direct impact on the experience of hundreds of thousands of clients
• Build and maintain data pipelines, integrations, and analytics infrastructure for a rapidly growing team
• Develop internal tools used daily by operations and compliance teams
• Build and maintain training and inference infrastructure for machine learning models and contribute to models where appropriate
• Productionize outputs from machine learning models, heuristics, and LLM-based systems
• Partner closely with product management and operations to plan and scope new projects and initiatives
• Write high-quality, tested code
• Participate in code reviews
• Take long-term ownership of critical systems as River scales

Staff Software Engineer, Machine Learning, Full-stack

Operations

• Directly interface with clients to manage questions and feedback about our products and services
• Analyze and identify trends in client activity and inquiries
• Identify and develop operational efficiencies to scale the business and processes
• Refine the business rules, automations, and communication methods across Client Operations
• Act as a liaison between clients and our various internal teams to support business needs, improve the product, and enhance the client experience

Client Operations Associate

Compliance

• Support the day-to-day operation of River’s compliance, fraud, sanctions, complaints, and dispute programs
• Use data analysis (SQL) to identify trends in client activity surfacing risk and operational gaps
• Own operational improvements to River’s compliance tooling and workflows by identifying inefficiencies and supporting changes with a data driven approach
• Collaborate with Product and Engineering to improve and automate compliance operations to facilitate River’s growth
• Execute and enhance River’s compliance program policies, procedures, and controls
• Partner with Client Services and Finance to support investigations and recommend appropriate risk based resolutions
• Conduct compliance-related outreach to clients, balancing regulatory requirements with a high-quality customer experience
• Support regulatory examinations, audits, and responses to legal and law enforcement inquiries
• Report to River’s leadership on compliance program trends, progress, and developments

Staff Software Engineer, Machine Learning, Full-stack

Client Operations Associate

Compliance Analyst