Rithum

Product Manager

• Support Senior Product Manager across strategic operations workstreams.
• Translate business priorities into clear technical product requirements, user stories, acceptance criteria, and delivery plans, leading scoping calls and producing crisp written outputs.
• Partner closely with Product, Engineering, Data Science, UX, and Client Success to define, prioritize, and deliver high-impact capabilities.
• Drive execution across discovery, planning, development, testing, release, and post-launch iteration, taking end-to-end ownership of roadmap development projects from requirements through delivery, release readiness, and post-development documentation and enablement.
• Establish and maintain an intake and triage rhythm for enhancement requests and operational work, ensuring consistent capture of context, impact, dependencies, and recommended priority for leadership decisions.
• Build and maintain a prioritized view of top platform risks and recurring operational gaps, surfacing risks early and clearly to product leadership to support prioritization decisions.
• Manage cross-functional alignment, dependencies, timelines, risks, and status reporting across multiple initiatives.
• Analyze data, client feedback, and market signals to inform product decisions and improve feature value.
• Oversee product documentation, release notes, internal enablement materials, and stakeholder communications.
• Support client and internal team discussions to clarify requirements, validate use cases, and ensure successful adoption.
• Use AI tools (ChatGPT, Copilot, Claude, etc.) to accelerate and elevate outcomes, including communication drafting, data analysis, prompt engineering, and documentation.

Product Manager – Technical

Events

• Define and execute a North America field events plan to enhance brand visibility and achieve measurable business goals.
• Develop and execute localized marketing strategies to drive demand, generate leads, and accelerate the sales pipeline in specific regions.
• Build collaborative relationships with key internal stakeholders (regional sales stakeholders, marketing, content, product, client success) and external partners to create and deliver seamless, impactful events aligned with business goals.
• Plan and execute a broad range of events, from high-touch executive dinners to mid-scale multi-city roadshows, with clear objectives, tracking, and measurement for each event.
• Lead event execution, including budgeting, pre- and post-event marketing, logistics, vendor management, and post-event analysis for regional events.
• Track key event metrics for North America events such as attendance, leads generated, opportunities and pipeline generated, and client feedback to evaluate event success.
• Track event performance metrics and KPIs, presenting actionable insights to stakeholders to drive continuous improvement.
• Leverage company websites, online content, industry trends, and emerging technologies to enhance the client experience and event effectiveness.

North America Field Marketing Manager

Field Marketing and Events Manager

Operations

• Serve as a core member of the Go-To-Market Leadership team for the Global Partner & Alliance team and the Americas region, managing a data-driven framework to guide organizational strategy and direction.
• Act as the operational engine for the Global Partner & Alliance team, building and maintaining the frameworks, processes, and reporting infrastructure needed to measure partner performance, track program health, and scale alliance activity across regions.
• Act as a primary cross-functional liaison to drive GTM strategies, ensuring sales, marketing, and client experience processes are efficient, aligned, and following best practices.
• Support Regional Management on pricing, deal structure, and represent Regional Sales Leadership on all deal and forecast-related calls in the Leader's absence.
• Support the region in incentive setting and management in accordance with guidance from Global Process and Compensation teams.
• Provide comprehensive sales operational support, including reporting, territory management, headcount and capacity planning, territory design, account and opportunity management, and rules of engagement decisions.
• Partner with sales leaders to drive forecast management, delivering strong business predictability and ensuring the region meets or exceeds growth goals while keeping leadership informed on pipeline and other key KPIs.
• Monitor sales performance and develop actionable insights from KPIs, productivity metrics, and account planning data to optimize resources and decision-making.
• Support the business by collaborating with cross-functional teams on new products, sales programs, and other initiatives executed within the region.
• Build strong partnerships with Finance and other operations teams to foster cross-functional alignment and shared understanding.
• Align sales and marketing activities to ensure both teams are working toward common goals and executing with coordination.
• Leverage data from CRM platforms and other business intelligence sources to identify trends, surface opportunities, and inform strategic recommendations across the region.
• Serve as the regional champion for sales technology and CRM hygiene to ensure adoption, data integrity, and process compliance across the team.
• Support the rollout of new processes, tools, and organizational changes within the region, ensuring clear communication and adoption across the field.

Director, Americas Field & Partner Operations

Technical Project Manager

• Independently manage the delivery of complex client implementations from kickoff through completion
• Lead cross-functional planning efforts, including requirements gathering, scope verification, dependency mapping, and milestone definition
• Drive execution by maintaining project plans, tracking progress, managing risks, and resolving issues proactively
• Serve as the primary execution and coordination point between clients, partners, and internal project teams
• Communicate project status, risks, and decisions clearly and consistently to stakeholders
• Proactively identify blockers and trade-offs; escalate issues effectively with clear context and recommendations
• Maintain accurate schedules, delivery artifacts, and documentation including project plans plans, timelines, risk and decision logs, and retrospectives
• Apply Agile, Waterfall, or hybrid delivery methodologies appropriately based on client and project needs
• Contribute to delivery excellence by following established delivery standards and identifying incremental process improvements

• Be the owner of our Customer Data Visualization product and drive the long-term vision for a prescriptive, client-facing impact dashboard that surfaces the measurable value of our platform across growth, optimization, and cost savings — leveraging AI-first approaches to accelerate discovery, decision-making, and delivery.
• Define and deliver KPI-driven dashboards that clearly demonstrate platform value through recommendations taken, automations executed, and measurable business outcomes.
• Partner closely with Data Science, Engineering, and Client Success to align on metrics, data models, and insight generation pipelines that power the dashboard experience.
• Translate complex datasets into intuitive, actionable visualizations that drive client understanding and decision-making.
• Establish and track success metrics tied to dashboard adoption, engagement, and client outcomes — and use that data to drive continuous product iteration.
• Synthesize qualitative inputs — including client interviews, support tickets, and survey feedback — using AI tools to identify themes, opportunity areas, and prioritization inputs that inform product strategy.
• Ensure data accuracy, consistency, and reliability across all surfaced insights.
• Collaborate with engineering, product, and cross-functional teams to drive efficient business processes, improve team operations, and align client needs with internal objectives.
• Own and drive roadmap prioritization for your product area, making independent decisions on scope, sequencing, and trade-offs while incorporating AI-assisted insights and data exploration.
• Leverage AI tools to prototype and validate product concepts and workflows (e.g., user flows, wireframe descriptions, low-fidelity mocks) to de-risk ideas prior to engineering investment.
• Lead end-to-end product development & execution from concept to launch (e.g., PRDs, prioritization, client discussions, testing & QA, change management, client adoption/engagement, etc.), holding yourself and your cross-functional team accountable for high-quality, timely delivery.
• Use AI to accelerate product documentation workflows (PRDs, one-pagers, release notes) while exercising strong editorial judgment and maintaining product quality and clarity.
• Track development progress, report on status to stakeholders, and assist in managing product release cycles. Support product testing and validation to ensure high-quality releases and a seamless user experience.
• Be the voice and champion of our clients; triage incoming requests with urgency and follow-through and build relationships grounded in trust.
• Lead and influence stakeholders across functional teams of designers and engineers to ensure successful delivery at a fast velocity; ensuring high product validation and QA standards are met.
• Collaborate with stakeholders at all levels of the organization to gain buy-in and alignment on product strategies, goals and initiatives, balancing urgency and resource availability.
• Leverage AI-assisted data exploration and analysis (e.g., natural language querying, chart interpretation, anomaly identification) to support faster, evidence-based product decisions.

Senior Product Manager – Client Data Visualization

• Be the owner of our Catalog/Listings product and drive the long-term vision for the world’s leading eCommerce platform, leveraging AI-first approaches to accelerate discovery, decision-making, and delivery.
• Synthesize qualitative inputs—including client interviews, support tickets, and survey feedback—using AI tools to identify themes, opportunity areas, and prioritization inputs that inform product strategy.
• Define, write, and maintain AI evaluation datasets and rubrics to measure model performance (e.g., accuracy, hallucination rates, tone)
• Collaborate with engineering, product, and cross-functional teams to drive efficient business processes, improve team operations, and align client needs with internal objectives.
• Own and drive roadmap prioritization for your product area, making independent decisions on scope, sequencing, and trade-offs while incorporating AI-assisted insights and data exploration.
• Leverage AI tools to prototype and validate product concepts and workflows (e.g., user flows, wireframe descriptions, low-fidelity mocks) to de-risk ideas prior to engineering investment.
• Lead end-to-end product development & execution from concept to launch (e.g., PRDs, prioritization, client discussions, testing & QA, change management, client adoption/engagement, etc.), holding yourself and your cross-functional team accountable for high-quality, timely delivery.
• Use AI to accelerate product documentation workflows (PRDs, one-pagers, release notes) while exercising strong editorial judgment and maintaining product quality and clarity.
• Track development progress, report on status to stakeholders, and assist in managing product release cycles. Support product testing and validation to ensure high-quality releases and a seamless user experience.
• Be the voice and champion of our clients; triage incoming requests with urgency and follow-through and build relationships grounded in trust.
• Lead and influence stakeholders across functional teams of designers and engineers to ensure successful delivery at a fast velocity; ensuring high product validation and QA standards are met.
• Collaborate with stakeholders at all levels of the organization to gain buy-in and alignment on product strategies, goals and initiatives, balancing urgency and resource availability.
• Leverage AI-assisted data exploration and analysis (e.g., natural language querying, chart interpretation, anomaly identification) to support faster, evidence-based product decisions.

Senior Product Manager – Catalog

• Assist with setting up supplier contracts & supplier pricing terms.
• Handle incoming calls from customers, initiate and answer calls explaining our services.
• Provide updates to internal database systems.
• Initiate communications with internal teams and customer base.
• Follow-up with customers to ensure contract maintenance.

Client Operations Associate

Executive Assistant

• Manage complex executive calendars across multiple time zones, including prioritization of meetings, scheduling conflicts, and shifting business priorities
• Coordinate internal and external meetings, leadership reviews, team events, and other business activities
• Arrange domestic and international travel, including itineraries, accommodations, transportation, and expense coordination
• Prepare and organize meeting agendas, presentations, materials, and follow-up actions
• Support day-to-day operational needs of assigned executive leaders to ensure efficient workflow and execution
• Track action items, deadlines, and key deliverables to help maintain alignment and accountability across stakeholders
• Maintain organized records, documentation, and filing systems as needed
• Handle confidential and sensitive information with a high degree of discretion and professionalism
• Serve as a point of contact between executive leaders and internal or external stakeholders
• Draft, proofread, and edit correspondence, presentations, reports, and other business communications
• Build strong working relationships across teams and functions to support collaboration and execution
• Exercise sound judgment in prioritizing requests, resolving scheduling challenges, and escalating issues when appropriate
• Support planning and coordination of executive meetings, offsites, and cross-functional events
• Leverage productivity and AI-enabled tools to improve organization, efficiency, communication, and administrative workflows