Senior Manager, Program Office Management
Rithum
full-time
Posted on:
Location Type: Remote
Location: United States
Visit company websiteExplore more
Salary
💰 $130,000 - $190,000 per year
Job Level
About the role
- Build Automated Visibility: Design and implement real-time dashboards that pull from existing tools (Slack, Jira) with AI-flagged risks, enabling executive leadership to track progress on all Change the Business (CTB) initiatives without manual data gathering
- Create Smart Execution Frameworks: Develop standardized templates for defining success criteria, timelines, and accountability owners with AI-assisted metric suggestions, ensuring every initiative has clear definitions of done
- Drive Cross-Functional Alignment: Facilitate prioritization and resource trade-offs through data-driven dependency mapping, surfacing resource conflicts early and enabling proactive resolution
- Institute Intelligent Operating Rhythm: Establish weekly reviews of major initiatives with automated risk scoring and escalation protocols, reducing the need for multiple senior leaders to resolve issues
- Streamline Planning & Reporting: Create auto-populated templates with AI-generated draft narratives for quarterly planning and board updates, dramatically reducing leader time spent on data gathering and slide creation
- Drive Annual Planning Processes: Serve as the structured facilitator for annual planning, prioritization, and accountability, ensuring strategic initiatives are properly scoped, resourced, and tracked
Requirements
- 8+ years of experience in program management, strategic operations, or PMO leadership roles
- Proven track record of building PMO infrastructure and governance frameworks from the ground up
- Demonstrated ownership of complex programs and governance, with accountability for outcomes and cross functional delivery
- Prior experience at large SaaS or technology organizations, experience in e-commerce space is a plus
- Experience managing portfolios of 15+ concurrent strategic initiatives
- Demonstrated AI fluency with hands‑on experience leveraging AI agents, emerging tools to drive operational efficiency and decision‑making
- Strong data analytics and literacy skills, with hands‑on experience building executive dashboards and translating insights into automated and actionable reporting systems
- Strong proficiency with project management tools (Jira, Asana, Monday.com, or similar)
- Exceptional communication skills with demonstrated ability to influence senior leadership
- Experience facilitating cross-functional prioritization and resource allocation decisions
- Ability to work standard business hours (8am – 5pm) either East Coast or Central Time
Benefits
- Medical, dental and vision benefits: Affordable health care plans and company HSA contributions, starting on Day 1
- A 6% 401(k) match
- Competitive time off package with 20 days of Paid Time Off, 9 Company-Paid holidays, 2 paid floating holidays, 7 paid sick days, 2 Wellness days, and 1 Paid Volunteer Day; at 3 years of service PTO increases to 22 days, and at 5 years it increases to 25 days
- 12 weeks primary caregiver leave & 4 weeks secondary caregiver leave
- Accident, critical illness, and hospital indemnity insurance
- Pet insurance
- Legal assistance and identity theft insurance plans
- Life insurance 2x salary
- Access to the Calm app and the Employee Assistance Program
- $65/month Remote work stipend for internet
- Culture and team-building activities
- Tuition assistance
- Career development opportunities
- Charitable contribution match up to $250 per year
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
program managementstrategic operationsPMO leadershipAI fluencydata analyticsexecutive dashboardsautomated reporting systemsportfolio managementgovernance frameworksresource allocation
Soft Skills
communication skillsinfluencecross-functional alignmentfacilitationaccountabilityproblem-solvingprioritizationorganizational skillsleadershipcollaboration