Financial Implementation Consultant, French Speaking
Momentus Technologies
ERP
Senior Implementation Specialist
Rithum
full-time
Posted on:
Location: 🇬🇧 United Kingdom
Visit company websiteJob Level
Senior
Tech Stack
PMPSOAP
About the role
- Lead technical discovery and solution design during late-stage sales engagements for strategic clients
- Develop complex implementation plans and ensure seamless handoffs to delivery and support teams
- Own the technical implementation and optimization of high-impact client projects, customizing solutions to meet unique business requirements
- Serve as the primary technical contact for advanced issues related to software, product data feeds, API integrations, and FTP
- Provide expert-level platform training and consultation to client stakeholders
- Partner with Sales, Product, Engineering, and Client Success to ensure client needs are met and technical challenges are addressed
- Mentor and coach junior Client success engineers, supporting knowledge sharing and technical skill development
- Drive cross-functional initiatives that improve internal processes, workflows, and client engagement practices
- Develop technical enablement resources (e.g., webinars, videos, documentation) to support onboarding and education at scale
- Communicate complex technical concepts clearly to both technical and non-technical stakeholders
- Represent the voice of the client in product feedback loops, collaborating with Product Management on feature evolution
- Take ownership of high-risk client situations, ensuring proactive intervention and resolution
Requirements
- 3+ years of experience in a client-facing technical role within SaaS, with a focus on onboarding or solution engineering for enterprise-level clients
- Fluent in both written and spoken English
- Deep experience with product data feed formats (XML, TXT, CSV, JSON) and FTP protocols
- Advanced expertise in REST and SOAP API integrations and troubleshooting
- Strong working knowledge of Excel and HTML
- Demonstrated ability to manage multiple complex client projects simultaneously
- Excellent problem-solving, time management, and prioritization skills
- Strong communication and presentation skills for technical and non-technical audiences
- Proven ability to document processes and create technical enablement materials
- Ability to thrive in a fast-paced, dynamic environment and adapt to evolving priorities
