Rite-Hite

Manager

• Manage the Service Department within an assigned area to ensure customer expectations are exceeded in the maintenance, repair, and service of equipment while maintaining acceptable profitability.
• Maintain a staffed, trained service team that works safely and efficiently.
• Exceed budgeted targets for profitability.
• Responsible for building a strong Service Team, including forecasting personnel needs and hiring new Service Technicians.
• Ensure all Technicians are trained and ensure progress in completing the Technician Training Standard.
• Responsible for managing the safety of all Technicians.
• Develop Technician Team Leaders and support the installation portion of the business.
• Monitor and identify performance problems in service personnel and conduct performance reviews.

District Service Manager