Quality Management Analyst
Rising Ground
full-time
Posted on:
Location Type: Office
Location: New York City • New York • United States
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Salary
💰 $0 - $65,000 per year
About the role
- Lead the quality improvement process through the analysis and support in creating and implementing corrective actions and improvement plans with program leadership.
- Assist in creating a system to help in collecting, coding, imputing, verifying, and monitoring data.
- Ensure that programs are meeting compliance standards, that specified goals and outcomes are met, and performance quality is maintained.
- Serve as a liaison to NYS Office of Mental Health and advocate on agency behalf as needed.
- Perform monthly case record reviews and billing audits.
- Make recommendations on whether programs need to be on an internal performance improvement plan (PIP).
- Develop and update instruments used to measure programmatic goals and outcomes.
- Ensure timely submission of Corrective Action Plans, internally and to external monitoring agencies.
- Process and input data as needed through various internal and external data collection and reporting systems.
- Assist departments in reporting and determining outcomes through the monthly Quality Improvement Compliance Meeting.
- Assist and guide programs with creating protocols and procedures.
- Collaboration with external monitoring and accreditation agencies.
- Other administrative duties as assigned.
Requirements
- BA/BS required in Social Work or related human services, Master’s preferred.
- Strong knowledge of OMH 599 regulations
- Conduct announced and unannounced facility inspections
- Must have ability to analyze and manipulate data.
- Demonstrated ability to identify trends and conduct root-cause analyses
- Ability to provide constructive feedback with a focus on quality improvement
- Must have strong working knowledge of computer applications, preferably highly skilled with Excel.
- Must have commitment to enhancing the level of service delivery provided to persons served.
- Ability to work independently and complete tasks within allotted time
- Strong problem solving skills
- Excellent organizational & interpersonal skills.
- Good verbal /written communication skills.
- Familiarity with NYS Office of Mental health, The Standards of Care Anchor Elements, and Quality Assurance Reporting Requirements.
Benefits
- 11 Paid Holidays
- Paid Sick Time
- Paid Vacation
- Paid Personal days
- Insurance Coverage
- Medical -3 plan options
- Dental - 2 plan options
- Vision - 1 plan option
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
data analysisdata manipulationroot-cause analysisquality improvementperformance improvement plancase record reviewsbilling auditsprogrammatic goal measurementcompliance standardscorrective action plans
Soft Skills
constructive feedbackproblem solvingorganizational skillsinterpersonal skillsverbal communicationwritten communicationindependent worktime managementcollaborationadvocacy
Certifications
BA/BS in Social WorkMaster’s in related human services