Rising Academy Network

Operations Manager

Rising Academy Network

full-time

Posted on:

Location Type: Remote

Location: United Kingdom

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About the role

  • Own the operational picture across all pilot sites.
  • Coordinate with implementation leads in five countries to track progress, surface challenges, and keep the central team informed of what's actually happening on the ground.
  • Investigate, don't just report.
  • When implementation falls behind schedule or something isn't working, dig into the underlying causes and come with informed recommendations.
  • Keep the research on track.
  • Support the operational side of our Year 5 RCT in Ghana—this means helping ensure implementation fidelity across dozens of schools so that the research holds up.
  • Help Manage Stakeholder Relationships.
  • We report to multiple research and philanthropic partners with different formats, deadlines, and expectations.
  • Bridge field and product.
  • Translate what you're hearing from implementation teams into clear, actionable information for the product and engineering teams—and make sure field teams understand what's coming from the product side.
  • Navigate the complexity of government partnerships and technology deployment.
  • This work involves navigating school systems, device logistics, connectivity constraints, teacher relationships, and government timelines simultaneously.
  • You'll help the team stay on top of all of it.

Requirements

  • 3+ years of experience in operations, program implementation, or education delivery
  • Classroom teaching experience strongly preferred (Teach First or similar program alumni encouraged to apply)
  • Experience coordinating across multiple teams or stakeholders
  • Ability to manage several concurrent timelines and workstreams
  • Comfortable with standard productivity tools (Google Suite, spreadsheets, project trackers)
  • Formal project management certifications are not required—but you must be organized, analytically sharp, and have a strong understanding of educational contexts
  • Clear, direct communicator who works well across cultures and contexts
  • Proactive problem-solver who investigates before escalating
  • Organized and reliable, comfortable managing ambiguity and shifting priorities
  • Able to build trust and strong working relationships with distributed teams across multiple countries
  • Effective working independently in a remote, asynchronous environment
  • Genuinely motivated by the challenge of improving education in the Global South
Benefits
  • We offer a competitive salary and benefits package.
  • Continuous Development and Growth: Rising is a Certified B Corp and twice named in its “Best for the World” list.
  • Impact: Our students achieve learning gains 2.4 times faster than their peers in comparable schools, positioning our impact in the top 10% of global education interventions.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
operationsprogram implementationeducation deliveryclassroom teachingproject managementanalytical skillsproblem-solvingstakeholder managementimplementation fidelityresearch coordination
Soft Skills
clear communicationcross-cultural communicationorganizational skillsreliabilitytrust-buildingindependenceadaptabilityproactivityrelationship managementambiguity management