Risepoint

Senior Technology Operations Analyst

Risepoint

full-time

Posted on:

Location Type: Remote

Location: United States

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Job Level

Senior

Tech Stack

Tableau

About the role

  • Partner with the VP to support strategic planning, roadmap development, and organizational alignment across technology and business stakeholders
  • Support cross-functional communication by creating summaries, frameworks, and insights that increase transparency and cohesion
  • Build mechanisms to measure, track, and report progress against technology strategic goals, key metrics, and delivery commitments
  • Identify gaps, risks, and improvement opportunities across teams and support action planning and tracking
  • Work with leaders to gather requirements, timelines, dependencies, and resource needs that inform technology roadmaps
  • Ensure roadmap inputs are well-documented, structured, and updated consistently
  • Develop and maintain performance metrics and scorecards across system health, delivery quality, operational maturity, and portfolio performance
  • Assist in the analysis of technology spend across operating, capital, and vendor categories
  • Support financial modeling, forecasting, and cost optimization initiatives, including application rationalization and resource planning

Requirements

  • 5-7+ years of experience in business analysis, PMO operations, technology consulting, or technology strategy roles
  • Bachelor’s degree in Business, Information Systems, Data Analytics, Operations, or Computer Science (MBA or equivalent preferred)
  • Strong analytical skills, financial acumen, and comfort with modeling, dashboards, and performance measurement
  • Demonstrated ability to analyze complex data sets and translate them into meaningful insights and recommendations
  • Exceptional communication, presentation, and storytelling skills
  • Proficiency in productivity tools such as Excel, PowerPoint, and project management platforms
  • Exposure to building or maintaining dashboards (e.g., PowerBI, Tableau)
Benefits
  • Risepoint is an equal-opportunity employer and supports a diverse and inclusive workforce.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
business analysisPMO operationstechnology consultingtechnology strategyfinancial modelingdata analyticsperformance measurementdashboard buildingapplication rationalizationresource planning
Soft skills
analytical skillsfinancial acumencommunication skillspresentation skillsstorytelling skillscross-functional communicationorganizational alignmentrisk identificationaction planninginsight translation
Certifications
Bachelor’s degree in BusinessBachelor’s degree in Information SystemsBachelor’s degree in Data AnalyticsBachelor’s degree in OperationsBachelor’s degree in Computer ScienceMBA or equivalent