RISE - Internet Service Provider in the Philippines

Relationship Manager

RISE - Internet Service Provider in the Philippines

full-time

Posted on:

Location Type: Hybrid

Location: Makati City • Philippines

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About the role

  • Developing long-term relationships with a portfolio of clients
  • Connecting with key business executives and stakeholders
  • Excellent at conflict resolution, communication, counseling, reporting and consulting
  • Resolving client queries
  • Researching and cross-selling additional products or services that could benefit clients
  • Reviewing client’s financial income and offering advice when necessary
  • Develop effective client retention plans that relate to the company’s targets for sales and client retention
  • Plan or layout quarterly goals appropriate to the season/theme for clients in the company
  • Able to effectively use LinkedIn and other scouting tools
  • Savvy with Google Suites and other relevant software used by the team and/or the company
  • Work effectively with the Sales team to onboard and integrate new clients and developing existing client relationships
  • Efficiently liaise between the customer and internal teams
  • Assist the operating departments on issues requiring assistance

Requirements

  • Graduate of any 4 year course
  • At least 4 years experience in a similar role
  • Strong documentation skills and can use Google Suite, LinkedIn, and other relevant software for sales funnels
  • Excellent command of written and verbal English
Benefits
  • HMO for you and your family
  • Flex time offered for some roles
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
documentation skillsclient retention planningfinancial advising
Soft Skills
conflict resolutioncommunicationcounselingreportingconsultingrelationship buildingliaising