Ripple Effect

Events

• Provide logistics support for a variety of meetings, events, and conferences, ensuring timelines, and checklists are maintained.
• Provide direct event support, including managing venue requirements, signage, invitations, attendance tracking, and other requirements as needed.
• Adapt onsite planning and logistics skills to virtual platforms and environments; support speakers and attendees across formats.
• Coordinate cross-functional partners (facilities, AV, security, IT) and maintain clear, timely communication.
• Create and maintain project documentation, including run-of-show, production schedules, staffing plans, rooming lists, and contact sheets.
• Support registration operations: build forms, manage RSVP lists, monitor capacity, track special needs, and manage confirmations.
• Manage speaker and VIP logistics: schedule prep calls, collect bios/headshots, gather session titles/abstracts, and confirm AV needs.
• Ability to travel as needed, including occasional evening or weekend coverage for events.

Events Coordinator

Product Designer

• Creating clear, compelling webpage layouts that conform to web design best practices, WCAG 2.0/Section 508 requirements, and federal plain language requirements.
• Providing timely, high-quality customer support, handling requests and inquiries, resolving issues, and tracking all requests/inquiries within a ticketing system (built in ServiceNow and Microsoft Lists).
• Conducting UX research, developing wireframes, prototypes, and task flows, and leading usability testing to guide user‑centered design decisions.
• Advise on web design best practices, including consistent and clear layouts, 508 compliance, and the use of visuals to enhance engagement and understanding.
• Participate in special projects and perform other related duties as assigned.

Senior User Experience Designer – UX/UI

Graphics Designer

• Creates and reviews graphic design work for quality and responsiveness, and recommends preferred design execution methods within project scope, with minimal supervision.
• Leads design discussions in meetings, prepares and reviews communications such as design briefs and status reports, and mentors others on effective communication practices.
• Evaluates compliance of design work with contractual guidelines and relevant regulations, and recommends actions to ensure adherence within the project scope.
• Designs and executes analytical approaches to inform project decisions, translates data into actionable design insights, and guides team members in interpreting these insights.
• Leads adherence to established quality management processes, acts as a gatekeeper for design quality, and executes corrective actions to address nonconformities.
• Leads the development of design documentation, including style guides, process guidelines, and project findings, and ensures that all documentation supports reproducibility and quality assurance.

Events Coordinator

Senior User Experience Designer – UX/UI

Senior Graphic Design Associate