Strategic Expansion Account Manager
RingCentral
full-time
Posted on:
Location Type: Remote
Location: Australia
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About the role
- Experience in account management focused on growing existing Upmarket accounts through prospecting, qualifying & closing expansion sales
- Generate awareness, respond to inquiries and engage in outbound prospecting to expand and manage our embedded base of Enterprise customers
- A highly collaborative role interacting frequently with the Enterprise field Account Executive, Customer Success Manager, Professional Services and other internal departments
- Skilled in conducting presentations, online web demos
- Manage deals involving multiple executive level stakeholders including C-suite
- Extensive virtual selling experience including phone, web meetings and email
- Drive a collaborative approach with Enterprise Account Executive & Marketing to prioritize targets to engage
- Leverage & partner with internal resources (Business Development, Solutions Engineering, Marketing, Customer Success Managers, Professional Services, etc.) to execute new orders
- Manage and negotiate contract renewals
- Develop a strong understanding of key differentiators, internal/external systems, sales methodologies & processes
- Ability to accurately forecast and manage pipeline
- Deliver on revenue target quotas on a monthly/quarterly basis
Requirements
- 3+ years of technology solution-based selling (SaaS, UCaaS, Cloud applications, VoIP)
- Demonstrated sales record of consistently meeting and exceeding quota
- Success prospecting, engaging, managing Enterprise level customers
- Strong interpersonal skills, ability to convey and relate ideas to others
- Entrepreneurial flare - ability to learn and adapt quickly
- Vibrant and energetic attitude, willingness to perform and get things done
- BS degree, continued training and education preferred
- Ability to travel as needed (less than 5%)
- Excellent customer service orientation, face-to-face and virtual (phone/video conferencing) to support remote users
- Strong initiative and creativity applied through technology
Benefits
- Healthcare reimbursement
- Group life insurance and group salary continuation
- Superannuation Fund
- Employee Stock Purchase Plan (ESPP)
- Supplemental Business Travel Medical
- Employee Assistance Program (EAP) with 24/7 counseling sessions
- On-demand digital 1:1 wellness coaching
- Mobile and internet reimbursement
- Leave entitlements, paid time-off, personal/carer's leave, paid holidays
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
technology solution-based sellingSaaSUCaaSCloud applicationsVoIPsales methodologiespipeline managementcontract negotiationrevenue target achievementprospecting
Soft Skills
interpersonal skillscollaborationpresentation skillsentrepreneurial mindsetadaptabilitycustomer service orientationinitiativecreativitycommunicationengagement
Certifications
BS degreecontinued training and education