RingCentral

Senior Business Applications Manager – Multiple Openings

RingCentral

full-time

Posted on:

Location Type: Remote

Location: United States

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Job Level

Senior

Tech Stack

SOAP

About the role

  • Responsible for engaging with business stakeholders to understand systems and user needs, analyzing complex processes and translating them into business and functional requirements.
  • Acts as the liaison between the business units, technology teams and support teams
  • Analyze existing and future business processes, systems and flows of data
  • Develop and maintain documentation related to developing and modifying business processes and systems
  • Participate in systems implementation projects (requirements documentation, systems configuration, test documentation/execution, issue identification and resolution)
  • Critically evaluate information gathered from multiple sources, decomposing high-level information into details, and abstracting up from low-level information to a general understanding
  • Distinguish user requests from underlying needs to align with macro vision and strategy
  • Gather information, investigate issues, identify potential solutions and present to both Business and IT stakeholders
  • Work closely with Vendors, Implementation Partners, Architects, Developers and Business Units to ensure technical compatibility and user satisfaction
  • Facilitate review sessions with functional owners, subject matter experts and end-user representatives
  • Oversee the project lifecycle for projects within HR and Legal systems
  • Work with various teams to develop project milestones and timelines for development, UAT, production validation and go live
  • Ensure training and timely communications in accordance with project timelines
  • Engage other areas of HRIS such as security, reporting, production and participate in change management support to ensure projects are addressed from end to end and the needs, interests and success criteria of the business are met

Requirements

  • U.S. Master’s degree in Computer Science, Applied Computer Science or a related field, or foreign equivalent, plus two (2) years of related experience, or U.S. Bachelor’s degree or equivalent in Computer Science, Applied Computer Science or a related field plus five (5) years of related experience, is required.
  • Experience with HCM, PeopleSoft, Workday, XSLT, XTT, XML, REST, SOAP, WSDL, Workday Studio and Dashboards is required.
Benefits
  • Comprehensive medical, dental, vision, disability, life insurance
  • Health Savings Account (HSA), Flexible Spending Account (FSAs) and Commuter benefits
  • 401K match and ESPP
  • Paid time off and paid sick leave
  • Wellness programs including 1:1 coaching and meditation guidance
  • Paid parental and pregnancy leave and new parent gift boxes
  • Family-forming benefits (IVF, Preservation, Adoption etc.)
  • Emergency backup care (Child/Adult/Pets)
  • Parental support for children with developmental and learning disabilities
  • Pet insurance
  • Employee Assistance Program (EAP) with counseling sessions available 24/7
  • Free legal services that provide legal advice, document creation and estate planning
  • Employee bonus referral program
  • Student loan refinancing assistance
  • Employee perks and discounts program
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
business analysisrequirements documentationsystems configurationtest documentationissue identificationissue resolutiondata analysisprocess mappinguser acceptance testingchange management
Soft Skills
stakeholder engagementcommunicationproblem-solvingcritical thinkingcollaborationfacilitationorganizational skillsattention to detailadaptabilityproject management