
Enterprise Expansion Account Manager
RingCentral
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $130,000 - $150,000 per year
About the role
- Address the strong demand and market potential at hand within our embedded base of customers.
- Generate awareness, respond to inquiries and engage in outbound prospecting to expand and manage our embedded base of Enterprise customers.
- Assist field Account Executives with order generation and daily account maintenance.
- Manage deals involving multiple executive level stakeholders including C-suite.
- Drive a collaborative approach with Enterprise Account Executive & Marketing to prioritize targets to engage.
- Leverage & partner with internal resources (Business Development, Solutions Engineering, Marketing, Customer Success Managers, Professional Services, etc.) to execute new orders.
- Manage and negotiate contract renewals.
- Ability to accurately forecast and manage pipeline.
- Deliver on revenue target quotas on a monthly/quarterly basis.
Requirements
- 3+ years of technology solution-based selling (SaaS, UCaaS , Cloud applications, VoIP).
- Demonstrated sales record of consistently meeting and exceeding quota.
- Success prospecting, engaging, managing Enterprise level customers
- Strong interpersonal skills, ability to convey and relate ideas to others
- Entrepreneurial flare - ability to learn and adapt quickly
- Vibrant and energetic attitude, willingness to perform and get things done
- BS degree, continued training and education preferred
- Ability to travel as needed (less than 5%)
- Ability to explore and make recommendations to customers based on their priorities.
- Excellent customer service orientation, face-to-face and virtual (phone/video conferencing) to support remote users.
- Strong initiative and creativity applied through technology.
Benefits
- Comprehensive medical, dental, vision, disability, life insurance
- Health Savings Account (HSA), Flexible Spending Account (FSAs) and Commuter benefits
- Voluntary supplemental health coverage and life insurance
- 401K match and ESPP
- Paid time off and paid sick leave
- Paid parental and pregnancy leave
- Family-forming benefits (IVF, Preservation, Adoption etc.)
- Emergency backup care (Child/Adult/Pets)
- Employee Assistance Program (EAP) with counseling sessions available 24/7
- Free legal services that provide legal advice, document creation and estate planning
- Employee bonus referral program
- Student loan refinancing assistance
- Employee 1:1 coaching, perks and discounts program
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
SaaSUCaaSCloud applicationsVoIPsales forecastingcontract negotiationorder generationaccount managementpipeline managementquota achievement
Soft skills
interpersonal skillsentrepreneurial mindsetadaptabilitycustomer service orientationinitiativecreativitycollaborationcommunicationenergywillingness to perform
Certifications
BS degreesales training certificationstechnology solution certificationscustomer service certificationsnegotiation certificationsproject management certificationscloud technology certificationsSaaS certificationsUCaaS certificationsVoIP certifications