Solutions Engineer
Rimsys Regulatory Management Software
full-time
Posted on:
Location Type: Hybrid
Location: Pittsburgh • Pennsylvania • United States
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Salary
💰 $150,000 - $190,000 per year
About the role
- Partner with Account Executives to conduct discovery and understand customer pain points
- Configure and manage sandbox evaluations
- Translate regulatory workflows into solution recommendations that align with customer needs
- Deliver custom demos and solution walkthroughs aligned to prospect use cases
- Present future facing product capabilities and walk prospects through upcoming product enhancements
- Build solution narratives that map Rimsys capabilities to business outcomes and ROI
- Contribute to RFP and RFI responses by completing technical sections and solution requirements
- Prepare and deliver demo presentations aligned to formal evaluation criteria
- Support technical evaluation discussions, including data workflows, integrations, and configuration considerations
- Walk customers through integration strategy and the technical details of how Rimsys integrates with their systems
- Provide structured feedback to Product on recurring requests, gaps, and opportunities
- Act as an internal subject matter expert on regulatory processes and real world customer use cases
- Support Implementation and Customer Success by delivering tailored demos during onboarding and adoption
- Participate in early onboarding conversations to validate solution design and reinforce best practices
- Document critical solution details to ensure a smooth handoff from Sales to Implementation
Requirements
- 5+ years in a Solutions Engineer, Sales Engineer, or similar presales role in an enterprise software company
- Strong preference for relevant industry experience working with MedTech, pharma, or life sciences
- Ability to translate complex regulatory challenges into simple, clear solution narratives
- Skilled at delivering tailored demos, guiding discovery, and engaging stakeholders
- Experience working with SaaS platforms that use REST APIs and or webhooks
- Self-directed, organized, and comfortable operating in a fast-moving environment
- Strong verbal and written communication skills with an ability to adapt to both technical and non-technical audiences
- Collaborative and comfortable working cross functionally with Sales, Product, Regulatory, Engineering, Implementation, and Customer Success teams
Benefits
- Flexible working options (in our Pittsburgh office, remote or hybrid)
- Competitive Compensation (base + commission + equity)
- Comprehensive medical, dental and vision coverage
- Training and resources for personal and career growth
- Life insurance benefits
- 401(k) plan
- Generous vacation policy (Unlimited PTO with a minimum 3 weeks OOO)
- Weekly social events
- Convenient office location with on-site parking for team members in our Pittsburgh office
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
SaaSREST APIswebhookssolution designtechnical evaluationdemo presentationsregulatory workflowsintegration strategysolution recommendationsRFP and RFI responses
Soft Skills
communication skillsorganizational skillscollaborationself-directedadaptabilitystakeholder engagementcustomer focusproblem-solvingpresentation skillsdiscovery