Rimini Street

Senior Associate Developer, ServiceNow

Rimini Street

full-time

Posted on:

Location Type: Remote

Location: Brazil

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Job Level

Senior

Tech Stack

ITSMJavaScriptServiceNowSOAP

About the role

  • Support the development, configuration, and evolution of solutions on the ServiceNow platform
  • Contribute to technical implementation activities ensuring adherence to ServiceNow best practices
  • Develop and configure basic to intermediate functionalities on the ServiceNow platform following established standards and guidelines
  • Create, update, and maintain Business Rules, Client Scripts, UI Policies, UI Actions, Notifications, Catalog Items, and related components
  • Support workflow and automation implementations using Flow Designer and legacy workflows
  • Assist in the development of simple integrations using REST and SOAP under senior supervision
  • Support data modeling activities in tables, catalogs, and CMDB following predefined models
  • Participate in technical understanding and clarification of functional requirements
  • Execute unit tests and support integrated testing activities
  • Collaborate in Agile ceremonies including Sprint Planning, Daily Stand-ups, Reviews, and Retrospectives
  • Provide support to less experienced team members when acting at the Mid-Level
  • Support technical and functional meetings with customers, under senior guidance

Requirements

  • Bachelor’s degree in Information Technology, Computer Science, or related fields (completed or in progress)
  • ServiceNow certifications such as Certified System Administrator (CSA) and Certified Application Developer (CAD) are desirable
  • ITIL 4 Foundation certification is a plus
  • 2 – 4 years of hands-on experience with ServiceNow development, configuration, and Support.
  • Basic to intermediate knowledge of JavaScript, JSON, and XML
  • Understanding of ITSM concepts and ServiceNow core processes
  • Basic database knowledge, including simple queries and data structures
  • Experience working in Agile and Waterfall environments
  • Ability to follow development standards and apply feedback effectively
  • Strong willingness to learn and continuously evolve technical skills
  • Good communication and collaboration skills
  • English proficiency: Intermediate
  • Fluency in both English & Portuguese is required.
Benefits
  • Compensation, bonuses, and benefits to match the skills of our top-performing team members
  • Professional development opportunities
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
ServiceNow developmentServiceNow configurationJavaScriptJSONXMLRESTSOAPdata modelingunit testingAgile methodologies
Soft Skills
communicationcollaborationwillingness to learnfeedback applicationsupporting team members
Certifications
Certified System Administrator (CSA)Certified Application Developer (CAD)ITIL 4 Foundation