Rimini Street

Senior Manager – SaaS Delivery

Rimini Street

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $125,000 - $155,000 per year

Job Level

Senior

About the role

  • Oversee project teams, ensuring successful execution, timely delivery, and high-quality outcomes.
  • Develop and maintain strong client relationships, acting as a primary point of contact for escalations and delivery updates.
  • Coordinate resource allocation and capacity planning for ongoing and upcoming projects.
  • Implement and promote best practices, methodologies, and continuous improvement initiatives within the CoE.
  • Monitor project performance, budgets, and KPIs to ensure alignment with organizational goals.
  • Mentor, coach, and develop team members to foster professional growth.
  • Collaborate with cross-functional teams, including sales, product, and support, to ensure seamless service delivery.

Requirements

  • 10+ years of experience in SaaS delivery management, including leadership roles.
  • Proven track record of managing large-scale SaaS projects and teams.
  • Excellent communication, organizational, and client management skills.
  • Strong understanding of SaaS technologies, project management methodologies, and ITIL best practices.
  • Demonstrated ability to drive process improvement and operational excellence.
Benefits
  • Medical, Dental, and Vision insurance
  • Disability insurance
  • Paid Parental Leave
  • 401(k) program
  • Generous Paid time off (PTO)
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
SaaS delivery managementproject management methodologiesITIL best practicesprocess improvementoperational excellence
Soft Skills
communicationorganizationalclient managementmentoringcoaching