Creator Onboarding & Community Lead – FanSubs, Creator Monetization
NeoReach
Community Lead
Rillet
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteJob Level
Senior
About the role
- Manage and grow Rillet’s customer community (online and offline)
- Own and manage our event calendar, planning dinners, unique events and conferences
- Partner with Marketing, Customer Success, and Product to capture and share customer stories.
- Create toolkits, resources, and communications that keep finance leaders engaged and supported.
- Identify and nurture customer advocates who champion Rillet’s mission.
Requirements
- 2–4 years of experience in community management, field marketing, or a related role.
- Strong project manager who enjoys owning details and delivering programs end-to-end.
- Excellent communicator with strong writing and relationship-building skills.
- Comfortable facilitating events and conversations — online or in person.
- Curious and data-aware: you measure what’s working and adapt quickly.
- Self-starter who thrives with ownership, but collaborates well across teams.
- Excited by the opportunity to grow into a leadership role as the community scales.
Benefits
- Competitive Compensation: We're backed by some of the best investors and excited to offer competitive compensation packages, including equity.
- Competitive healthcare and dental insurance options.
- Growth Opportunity: We’re excited to build a team who strives for excellence with big ambitions who will grow in roles, responsibilities, and compensation as we do.
- Flexible PTO with 9 company-wide holidays.
- Remote Friendly: We have offices in San Francisco, New York, and Barcelona. With team members working remotely from all over the world.
- Team Building: In-person opportunities that are designed to help team members foster collaboration and build community; our team has had offsites in New York, San Francisco, Toronto, Italy, France, and other International Locations!
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
project managementcommunicationwritingrelationship buildingevent facilitationadaptabilityself-startercollaborationleadership
