Rillet

Account Manager

• Lead commercial conversations including renewals/expansions, contract structure, and value alignment.
• Build and operationalize Rillet’s renewal and upsell playbook from the ground up, including forecasting frameworks, account plans, customer review cadences, and internal processes.
• Identify strategic account management opportunities based on product usage, customer goals, and gaps surfaced by the account success management team.
• Partner with Accounting Success Managers to deliver seamless customer experiences and ensure all accounts are set up for renewal success.
• Conduct business reviews with strategic customers, highlighting Rillet’s value, insights, and roadmap.
• Maintain accurate renewal and expansion forecasts in CRM and provide visibility to leadership.
• Champion the voice of the customer by identifying product gaps and surfacing insights to Product, Engineering, and Leadership.
• Reduce churn risk through proactive communication, expectation-setting, and strategic engagement.

Account Executive

• Help build the GTM playbook.
• Execute relentlessly.
• Represent Rillet.

Marketing Operations

• Build scalable marketing infrastructure
• Own and optimize our marketing tech stack (ie. HubSpot, Salesforce, HockeyStack, Unify, Clay, Zapier, and integrations across the stack)
• Design and implement lead management processes including routing, scoring, and lifecycle stage definitions
• Build attribution models and reporting frameworks that connect marketing activities to pipeline and revenue
• Enable data-driven decision making
• Create dashboards and reporting that provide real-time visibility into campaign performance, funnel metrics, and ROI
• Partner with BizOps and RevOps to ensure consistent data standards and reporting across GTM teams
• Identify gaps in our data infrastructure and implement solutions that improve tracking and measurement
• Drive operational excellence
• Manage campaign operations including list management, segmentation, and email deployment workflows
• Establish processes and documentation that enable the marketing team to move faster without breaking things
• Collaborate closely with demand generation, content, and product marketing to translate strategy into scalable execution
• Scale for the future
• Evaluate current tools and processes against best practices and future needs
• Recommend and implement new technologies or workflows as we scale
• Build the foundation for a world-class marketing operations function

Marketing Operations Manager

Business Development Rep

• Hire, onboard, and ramp a high-performing onsite NYC BDR team
• Define outbound story, persona-specific talk tracks, and first-touch messaging
• Build 0→1 outbound frameworks including ICP, targeting, personalization, and sequencing
• Implement data-driven systems for activity tracking, conversion analysis, and pipeline attribution
• Run daily coaching rhythms including call reviews, email workshops, and skill blocks
• Partner with AEs on territory structure, account planning, and multi-threading strategy
• Collaborate with RevOps to build dashboards, routing logic, and reporting infrastructure
• Work with Marketing to operationalize intent signals, events, and top-of-funnel campaigns
• Set performance standards and establish a high-accountability, high-learning culture

Business Development Manager

Marketing

• Own and evolve our brand, narrative, messaging, and positioning
• Build and scale programs across brand, product marketing, content, and demand
• Partner with Sales and Product to align storytelling, enablement, and roadmap influence
• Create the strategy and execution plan for awareness, consideration, and pipeline
• Build and operate foundational marketing systems, metrics, and reporting
• Lead experimentation and testing across channels and motion types
• Represent Marketing in cross-functional planning, GTM reviews, and leadership forums
• Stand up core marketing capabilities including team, partners, and tooling
• Collaborate directly with the CEO on thought leadership and category creation

Marketing Leader

Compliance

• Build and manage IT infrastructure for remote employees and office hubs across the US, Canada, and Barcelona, including device provisioning, network security, and cloud-based systems.
• Establish IT policies and security protocols covering data privacy, access controls, GDPR compliance, and incident response.
• Own vendor relationships and technology procurement, negotiating contracts and managing partnerships for hardware, software, and IT services.
• Provide technical support to global employees, troubleshoot issues across time zones, and create self-service documentation for common problems.
• Lead cybersecurity initiatives including endpoint protection, identity management, security training, and compliance readiness for SOC 2 or ISO 27001.

Senior GRC Analyst

Technical Recruiter

• Partner strategically with engineering and technical leadership to develop comprehensive recruiting strategies, workforce planning, and hiring roadmaps for software engineering, ML/AI, data, and engineering leadership roles
• Source and engage top-tier technical talent through sophisticated sourcing techniques, technical community engagement, open source contribution analysis, competitive mapping, and building robust talent pipelines for both immediate and future technical needs
• Own full-cycle recruiting processes for complex, senior-level technical roles, including orchestrating technical interviews, coding assessments, and system design evaluations while delivering an exceptional candidate experience that reflects our engineering culture
• Serve as a strategic talent advisor to hiring managers and candidates on market intelligence, compensation benchmarking, technical role positioning, competitive landscape analysis, and offer negotiation to drive successful placements and closes

Senior Technical Recruiter

Manager

• Willing to go above and beyond to make sure our software, accounting, and implementation partners are successful.
• Develop and maintain enablement resources, including partner training modules, playbooks, and onboarding documentation.
• Support partner onboarding through coordinated kickoff sessions, product walkthroughs, and skill-building workshops.
• Collaborate with product, marketing, and sales teams to ensure partners are aligned on messaging, roadmap updates, and value propositions.
• Coordinate ongoing partner communications, including newsletters, webinars, and readiness briefings.
• Track partner performance metrics to identify enablement gaps and propose improvements.
• Assist with partner events such as conferences, community roundtables, and co-marketing campaigns.
• Be a trusted point of contact for partner questions on Rillet’s products, processes, and best practices.

Partner Enablement Manager

• Partner with engineering and technical leadership to develop comprehensive recruiting strategies and hiring plans for software engineering, ML/AI, and engineering leadership.
• Source and engage top-tier technical talent through advanced sourcing techniques, technical community engagement, open source contribution analysis, and building robust talent pipelines for current and future technical needs.
• Manage full-cycle recruiting processes for complex technical roles, including coordinating technical interviews, coding assessments, and system design evaluations while ensuring exceptional candidate experience.
• Serve as a talent partner to hiring managers and candidates on market trends, compensation benchmarking, technical role positioning, and competitive intelligence to facilitate successful placements.

Recruitment

• Support hiring across core business functions including accounting, finance, operations, sales, marketing, and revenue operations, primarily focusing on individual contributor and early-career positions
• Source and engage qualified candidates through various sourcing channels including job boards, LinkedIn, networking, and building talent pipelines for ongoing hiring needs
• Manage full-cycle recruiting for assigned roles from initial screening through offer stage, ensuring positive candidate experience and meeting hiring timelines
• Collaborate with hiring managers to understand role requirements, provide market insights, and support effective interview processes

Business Recruiter

Community Manager

• Manage and grow Rillet’s customer community (online and offline)
• Own and manage our event calendar, planning dinners, unique events and conferences
• Partner with Marketing, Customer Success, and Product to capture and share customer stories.
• Create toolkits, resources, and communications that keep finance leaders engaged and supported.
• Identify and nurture customer advocates who champion Rillet’s mission.

Community Lead

Content Marketing Manager

• Write and produce a variety of content: case studies, blog posts, landing pages, newsletters, and event/webinar copy.
• Collaborate with Product Marketing and Demand Generation to ensure content aligns with campaign needs and messaging.
• Partner with customers to capture success stories and highlight their impact.
• Optimize content for distribution, SEO, and conversion.
• Track performance metrics and apply learnings to improve future content.
• Experiment with new formats and distribution channels to expand reach.
• Contribute to the editorial calendar and help build the foundation for Rillet’s content engine.

Chief Marketing Officer

• Own the strategy and execution of programs that generate qualified pipeline and fuel revenue growth.
• Build the demand engine: design campaigns, scale channels, and lead a team that translates awareness into measurable business results.
• Develop and execute the overall demand generation strategy to hit pipeline and revenue goals.
• Lead a team of marketers across paid media, content syndication, ABM, email, and events.
• Partner with Sales and Product Marketing to align campaigns with go-to-market priorities.
• Build and optimize full-funnel programs — from top-of-funnel awareness to customer conversion.
• Define KPIs, implement rigorous measurement frameworks, and continuously test and iterate.
• Work with RevOps to ensure data integrity, accurate attribution, and clear reporting.
• Explore and scale new channels, tools, and tactics that accelerate growth.

Director of Marketing – Demand Generation

• Coordinate interview loops and debriefs with recruiters, hiring managers, and interview panel members across multiple timezones.
• Ensure every candidate has a smooth, well-communicated experience throughout their journey.
• Manage virtual and onsite interview logistics, from candidate arrival to thoughtful wrap-up.
• Proactively solve day-of issues, including last-minute scheduling conflicts and changes.
• Communicate promptly with candidates and internal teams about logistics and updates.
• Partner with the talent & people team to support ad-hoc projects: sourcing sprints, recruiting events, new hire onboarding logistics, and more.
• Report to Head of Recruiting; support team strategic initiatives through execution of interview logistics and candidate communication.

Recruiting Coordinator

People Operations

• Rillet serves finance teams with accounting software that delivers speed, accuracy, and insight.
• Founding People Operations Lead to establish and scale the people function from the ground up.
• Build foundational HR infrastructure including policies, performance systems, and compliance frameworks.
• Own the full employee lifecycle from onboarding through performance management and career development.
• Partner with leadership to develop compensation philosophy, job leveling, and equity frameworks that scale with growth.
• Drive culture and engagement initiatives while maintaining compliance with employment laws and HR best practices.
• Remote-first role with a preference for candidates within commuting distance of New York City or San Francisco for in-person collaboration when needed.

People Operations Lead

• Rillet serves finance teams, building powerful and elegant accounting software for fast-growing AI companies.
• Partner with engineering and technical leadership to develop recruiting strategies and hiring plans for software engineering, ML/AI, and engineering leadership.
• Source and engage top-tier technical talent through advanced sourcing techniques and community engagement.
• Manage full-cycle recruiting for complex technical roles, coordinating technical interviews, coding assessments, and system design evaluations.
• Serve as a talent partner advising on market trends, compensation benchmarking, and role positioning.
• Remote-first culture with preference for candidates near New York City or San Francisco for in-person collaboration.

• Rillet builds powerful accounting software that serves finance teams, enabling speed, accuracy, and insight.
• Senior GTM Recruiter to drive sales, marketing, and revenue hiring strategy and scale high-performing revenue organizations.
• Remote-first culture with preference for candidates near New York City or San Francisco for in-person collaboration.
• Partner with GTM leadership to develop recruiting strategies and hiring plans across all levels and functions.
• Source, engage, and recruit top-tier GTM talent using creative sourcing, executive search, and talent pipelines.
• Manage full-cycle recruiting from intake to offer negotiation, ensuring excellent candidate experience and efficient time-to-fill.
• Serve as advisor to hiring managers on market trends, compensation benchmarking, role positioning, and competitive insights.