Rillet

Manager

• Own the end-to-end forward deployment and partner implementation enablement strategy
• Design and evolve the model by which partners are onboarded, enabled, and graduated to independent implementation capability
• Embed directly with partners and customers during early or high-complexity implementations when needed
• Set standards for configurations, workflows, and implementation quality across partners
• Build and maintain scalable partner-facing enablement assets (playbooks, guides, checklists, certification paths)
• Define readiness criteria and success metrics for partner independence
• Identify recurring implementation failure modes and turn them into systemic fixes
• Serve as the escalation point for complex implementation and product issues
• Partner closely with Product and Engineering to translate field learnings into roadmap input
• Hire, mentor, and lead forward deployment team members over time as volume and complexity grow
• Continuously refine the forward deployment operating model as Rillet scales upmarket and expands partner breadth

Deployment Manager

Content Manager

• Own end-to-end video production, from concept and scripting through filming, editing, and distribution
• Create compelling video content across formats: product videos, customer stories, event highlights, social clips, explainers, and campaigns
• Partner with marketing, community, and demand gen to align video content with growth goals
• Collaborate with founders, executives, and subject-matter experts to capture authentic, high-signal narratives
• Develop repeatable formats and templates that scale video output without sacrificing quality
• Ensure all video content reflects Rillet’s brand, voice, and high creative bar
• Experiment with new formats, channels, and storytelling approaches to drive engagement and demand

Video Content Lead

Product Manager

• Define product strategy and roadmap for AI/ML-powered features across the ERP (e.g., co-work, anomaly detection, automation, recommendations).
• Identify high-leverage opportunities where ML meaningfully improves customer outcomes—not novelty AI.
• Balance short-term impact with long-term platform investments.
• Work day-to-day with ML engineers, data scientists, and platform teams to ship production-grade AI systems.
• Work closely with customers to understand workflows, pain points, and trust considerations around AI.
• Own customer adoption of AI. Ensure AI features are understandable, controllable, and valuable for finance and operations users.
• Collaborate with Design on UX patterns for AI (confidence, transparency, human-in-the-loop).

Product Manager – AI

Accountant

• Work directly with customers to support and improve core accounting workflows, including month-end close, reconciliations, and financial reporting.
• Configure, implement, or optimize ERP systems and accounting processes to help finance teams move faster and operate with confidence.
• Get into the weeds on complex accounting challenges, diagnose root causes, and drive practical, high-quality solutions.
• Partner with executive stakeholders and senior finance leaders to translate accounting detail into clear outcomes and decisions.
• Collaborate closely with Product, Engineering, and Go-To-Market teams to represent real customer needs and inform how Rillet evolves.
• Support various departments, possibly including: Deployment, Customer Success, Partnerships, Solutions Consulting, or Product.

Marketing

• Own the marketing assets that power community programs and events from concept through execution
• Create event-specific landing pages, email campaigns, social posts, and partner co-marketing materials
• Partner with the Community & Events team to shape messaging, positioning, and promotion strategy
• Ensure every event has a clear demand generation goal and corresponding funnel
• Work with demand gen to connect event campaigns to pipeline and attribution
• Develop repeatable templates and playbooks for event promotion
• Collaborate with brand and design to maintain high-quality creative standards
• Continuously test and improve messaging, channels, and asset performance

Field Marketing Manager

Full-stack Engineer

• Build internal tools and systems that scale marketing and GTM execution through automation and AI assistance
• Develop data pipelines and integrations between product, GTM systems, and the data warehouse
• Partner with marketing, growth, and PMs to prioritize and run high-impact experiments (SEO/AEO, programmatic content, lifecycle automation, enrichment, attribution, targeting)
• Take projects from 0→1 across frontend, backend, and data surfaces
• Design scalable, durable growth infrastructure rather than one-off scripts or hacks
• Build AI-assisted workflows that automate manual GTM processes (research, enrichment, content generation, segmentation, routing)
• Create scalable interfaces for marketers and operators to launch experiments without engineering support
• Centralize and normalize GTM data ingestion from internal and third-party sources
• Prototype and productionize growth ideas quickly, then harden the ones that work
• Instrument systems with observability and monitoring to ensure reliability and data quality

GTM Engineer

Director

• Own Rillet’s GTM enablement charter, strategy, and operating cadence
• Design the systems that define how deals are run at Rillet, from first touch through close
• Establish the company-wide sales methodology, discovery standards, qualification framework, and deal progression
• Build onboarding and ramp programs that reliably produce high-performing GTM reps
• Create role-based enablement paths and certification that drive consistent execution
• Define and own Rillet’s value narrative, messaging hierarchy, and positioning
• Build and maintain ROI models, business case templates, and value frameworks by segment and use case
• Translate product capabilities into outcome-driven talk tracks and customer-facing narratives
• Develop sales plays for priority industries, use cases, and buyer personas
• Create and maintain core GTM assets (playbooks, talk tracks, competitive positioning, battlecards)
• Partner with GTM leadership on deal reviews, pipeline inspection, and coaching
• Instrument enablement effectiveness and tie programs directly to win rates, ACV, sales cycle, and forecast quality
• Create feedback loops between sales, product, and marketing to continuously improve messaging and plays

Director of Business Value

Performance Marketing

• Own global demand generation strategy and pipeline targets
• Build and scale a multi-channel acquisition engine (paid, organic, lifecycle, web, ABM, experiments)
• Design forecasting, capacity modeling, and performance management for pipeline creation
• Partner with Sales and RevOps on ICP definition, segmentation, routing, and handoff SLAs
• Translate product positioning and category narrative into high-converting campaigns
• Continuously improve funnel conversion across visitor → lead → MQL → SQL → opportunity
• Establish rigorous experimentation, measurement, and optimization frameworks
• Hire, develop, and lead a high-performing demand generation team over time

Head of Demand Generation

Account Manager

• Own Rillet’s technology partnerships strategy and integration roadmap
• Ruthlessly prioritize an existing ecosystem of 100+ integrations around customer impact, strategic value, and revenue potential
• Build and maintain a pipeline of new product partnerships that expand Rillet’s capabilities and unlock new distribution
• Design and execute repeatable partner GTM motions that generate partner-sourced and partner-influenced revenue
• Enable Sales and Marketing with clear partner positioning, launch plans, and field-ready playbooks
• Balance near-term wins with long-term bets, but not lose focus on either
• Represent Rillet with credibility at events and conferences in the fintech, AI, and Office of the CFO ecosystem

Technology Partnerships Lead

Customer Success Manager

• Own and grow a portfolio of strategic accounting and consulting partners
• Run recurring partner success and business review meetings
• Develop and execute structured partner success plans
• Lead partner enablement, training, and ongoing certification efforts
• Translate complex accounting challenges into AI-powered Rillet workflows
• Drive product adoption, retention, and expansion across partner accounts
• Partner with Product to deliver real-time partner feedback and use cases
• Coordinate with Engineering to triage and resolve partner-impacting issues
• Ensure smooth handoff and alignment with Implementation and Sales
• Establish consistent execution rhythms for partner engagement and success

Partner Success Manager

Brand Designer

• Own Rillet’s brand voice and creative expression across channels
• Concept and launch bold, culturally relevant brand campaigns that break B2B norms
• Translate complex finance and accounting concepts into sharp, modern storytelling
• Build high-performing social and short-form content that drives organic engagement
• Partner with founders and GTM leaders to turn strong POVs into standout brand moments
• Experiment rapidly with new formats, visuals, and platforms while maintaining trust and credibility
• Shape Rillet’s presence at events, conferences, and cultural moments within the finance ecosystem