Rightworks

Account Executive

• Develop and execute a comprehensive territory plan to penetrate assigned markets
• Prospect and build a robust pipeline of new accounting and tax firms
• Maintain accurate and real-time updates to forecasts and CRM systems
• Generate leads and appointments with 50-75 outbound calls and 30-50 emails daily to defined market and territory
• Engage in business-level conversations with firm leaders to uncover pain points and strategic needs
• Position solutions that address application management, security, compliance, and firm growth challenges
• Represent the company at regional association events, tradeshows, and networking opportunities to generate leads and build relationships
• Consistently meet or exceed monthly, quarterly, and annual sales targets
• Drive aggressive growth within the assigned territory

Strategic Account Executive

Customer Success Manager

• Have regular contact and routine calls with cloud administrators and/or partners for an average of forty accounting firms
• Ensure the OneSpace Firm Premier experience is stable and consistent for their firms
• Communicate and work jointly with Rightworks internal teams to deliver resolutions to clients
• Walk clients through software, office, and staff changes
• Advise best practice for using and engaging with the Rightworks OneSpace Firm Premier product
• Additional tasks required to ensure the client has a positive experience

Client Success Manager

Product Manager

• Work closely with customers to deeply understand pain points, market challenges and opportunities
• Ensure that the product aligns with Product Strategy and has a clear path to deliver customer value iteratively
• Drive product discovery process to ensure new ideas are viable, desirable and feasible
• Define and monitor key performance metrics and the voice of customer feedback to assess the product's success and make data-driven decisions for improvements
• Collaborate closely with the Product Marketing team to craft compelling market messaging infused with strong value propositions that deeply resonate with our customer base and market
• Interact with partners as required, recognizing that our organization takes pride in its ability to harness the power of partnerships
• Manage a variety of stakeholders effectively through evolution of change finding opportunities to build trust, align on new terminology and deeply understand what is important to them