Rightpoint

Cloud Engineer

• Design, build, and operate cloud-based solutions on Microsoft Azure using .NET/C# as the primary foundation, applying sound architecture, design patterns, and engineering best practices.
• Build and maintain the middleware, API, and integration layer connecting backend services to modern front-ends (Next.js, React) and native mobile applications.
• Integrate enterprise backend systems including CMS/DXP platforms, Salesforce, SharePoint, Microsoft 365, and Microsoft Graph, ensuring secure, reliable data flow across the ecosystem.
• Work with SQL and document databases (Cosmos DB and similar) and Microsoft Fabric to design data models and pipelines that support both application and analytics needs.
• Design and implement AI-powered features and agentic experiences using Microsoft Copilot Studio, Microsoft Foundry, Azure OpenAI, Azure AI Search, Azure Cognitive Search, and Azure Machine Learning.
• Architect solutions for performance, security, and scale applying sound patterns for authentication/authorization, caching, messaging, and resilient service-to-service communication.
• Own CI/CD pipelines and DevOps practices using Azure DevOps and GitHub Actions, driving automated build, test, and deployment across environments.
• Use AI-driven development tools (GitHub Copilot, Claude, Codex) to accelerate delivery, prototype faster, and raise the bar on code quality across the team.
• Partner with front-end and mobile engineers to define clean API contracts and shared data models that keep client and server in sync as products evolve.
• Serve as a technical lead on client engagements, translating business requirements into pragmatic architecture and mentoring developers through code reviews and hands-on guidance.
• Collaborate with architects across the Experience practice (DXP, Modern Workplace) to ensure backend and integration decisions align with the broader platform strategy.
• Contribute to Genpact Experience’s engineering practice through reusable accelerators, internal tooling, and documentation that raise delivery quality across engagements.

Enterprise Cloud and AI Engineer

Director

• Collaborate with clients and Genpact sales teams to understand business goals, employee experience pain points, and the operating model the client wants to move toward.
• Define tailored Agentic Workspace solutions combining Microsoft technologies and translate technical capabilities into executive-friendly value stories with clear linkage to productivity gains, cost takeout, and revenue enablement.
• Serve as Genpact's senior solution SME for the Microsoft agentic stack.
• Maintain deep, current expertise in Microsoft 365 Copilot, Copilot Studio, SharePoint, Microsoft Graph, Power Platform, and Microsoft Foundry.
• Advise clients on when to lead with Microsoft, when to compose across vendors, and how to make pragmatic build/buy/compose decisions.
• Act as the lead solution architect in the sales cycle for Agentic Workspace opportunities.
• Run high-impact, customer-facing demos and live configuration sessions.
• Define the offers, reference architectures, accelerators, and demo assets that make up the Agentic Experience suite.
• Own the roadmap, productization, and evolution of Genpact's Agentic Experience suite.

Agentic Director

Solutions Engineer

• Solution Development & Sales Enablement: Design holistic architecture for websites, portals, and digital products that may span content management, e-commerce, personalization, and analytics platforms.
• Evaluate and recommend the suitable DXP technology stack (Adobe Experience Cloud, Sitecore XM/XP, Optimizely, etc.) based on client requirements for customer experience, ensuring integration points are well-defined.
• Develop architectural blueprints, solution diagrams, and technical roadmaps, aligning platform capabilities with client KPIs.
• Provide technical leadership during pre-sales and delivery: support proposal writing with technical approach, estimate effort for implementation, identify assumptions/risks, and guide engineering teams during project execution to ensure the solution meets the design.
• Ensure performance, security, and scalability considerations are built into all solution designs.

DXP Solution Architect

• Collaborate with clients’ executives (CMO, CTO, CDO) and Genpact Experience /Adobe sales teams to understand business goals and pain points
• Develop strategic roadmaps and vision decks that align Adobe technology with the client’s long-term business objectives
• Serve as the lead solution architect in the sales cycle for Adobe-focused opportunities
• Frequently engage with clients in an advisory capacity
• Act as Genpact Experience ’s Adobe ecosystem champion

• Define end-to-end solution architectures across content management, personalization, search, integrations, marketing technology, and cloud platforms.
• Lead the design of modern Sitecore implementations including XM Cloud, Headless Services, JSS, Content Hub, Search, and composable DXP architectures.
• Serve as a trusted technical advisor to Marketing, IT, and executive leadership stakeholders.
• Lead architecture workshops, discovery sessions, technical assessments, and solution strategy discussions.
• Provide technical leadership, mentoring, code review, and governance for development teams.
• Remain hands-on by contributing to proof-of-concepts, integrations, technical spikes, and critical development efforts.
• Design and implement integrations using APIs, GraphQL, middleware platforms, and cloud-native services.
• Partner with sales and account teams during pursuits and strategic client engagements.
• Lead requirements synthesis, solution definition, estimates, staffing plans, assumptions, and implementation approaches.
• Support RFP responses, proposal creation, and executive proposal presentations.

Enterprise Cloud and AI Engineer

Agentic Director

DXP Solution Architect

Director

Sitecore Solution Architect