Ridgeline

Consultant

• Engage customer leaders to understand, design, and deploy strategic business workflows across the full investment management lifecycle
• Configure, test, and drive adoption of Ridgeline software, including portfolio accounting validation, data ingestion, reconciliation optimization, and report customization
• Develop and apply deep expertise in Ridgeline’s product suite and investment operations to maximize customer value
• Collaborate with technical integration consultants to support data and system integrations
• Partner with Product and Engineering teams to report bugs, recommend enhancements, and provide detailed product feedback from the field
• Work closely with Customer Success to evolve tools, templates, and delivery methodologies that support scalability and efficiency
• Contribute to a culture of learning, ownership, and continuous improvement through mentorship and documentation
• Evangelize Ridgeline’s platform capabilities to external stakeholders and prospective customers
• Mentor and coach peer consultants across the Customer Experience team
• Travel domestically up to 20% to support customer engagements and go-lives

Senior Consultant, Back Office

Application Engineer

• Build reliable and adaptable integrations to support a wide range of business needs
• Partner closely with Security, HR, Legal, and other departments to understand workflows and identify opportunities for automation
• Engage in the entire development process from requirements gathering to deployment and testing
• Collaborate with engineers and stakeholders to design scalable and secure integration approaches
• Apply AI technologies to boost internal productivity and streamline processes
• Implement thoughtful practices for secure data handling, API integrations, and system monitoring
• Share knowledge and offer guidance to team members to elevate quality across the group
• Evaluate and connect with third-party services and platforms at scale
• Stay informed on evolving cloud technologies and contribute innovative ideas to the team
• Document and maintain systems to support transparency and team understanding

Application Integration Engineer

Engineering Manager

• Lead a team of engineers developing AI-powered agent workflows and infrastructure embedded in Ridgeline’s unified cloud platform
• Collaborate with product, AI, and design leaders to align technical strategy with customer value and roadmap priorities
• Contribute to the codebase during key initiatives while guiding overall architecture and development standards
• Coach, mentor, and inspire engineers to grow in their careers and deliver high-quality, scalable software
• Establish engineering processes and rituals that promote velocity, reliability, and ownership
• Advocate for scalable abstractions and resilient agent orchestration that supports rapid iteration and learning
• Integrate best-in-class generative AI practices including Retrieval-Augmented Generation (RAG), structured prompting, and LLM observability into production pipelines
• Drive alignment across engineering, product, and design in a multi-location organization
• Foster a learning culture that encourages experimentation, shared knowledge, and inclusivity
• Champion high standards of code quality, testing, and operational excellence
• Represent engineering in strategic planning and cross-functional initiatives

Senior Consultant, Back Office

Application Integration Engineer

Senior Engineering Manager