Ride Health

Manager

• Field responsibilities include transportation provider relationship management, training, and quality assurance monitoring; client relationship management at client offices and program locations; and onsite emergency incident presence.
• Manage in the field to personally respond to any incidents and interact with drivers and vehicles. This is a hybrid position that will require in-office presence when interfacing with clients.
• Maintain departmental compliance with company policies, recordkeeping, and procedures. Ensure departmental adherence to all applicable **Federal, State, Local, DOT, and OSHA regulations.**
• Maintain accurate records of driver rosters and performance, as well as fleet vehicles, including all preventive maintenance, inspections, and repairs.
• Ensure vehicles meet **NEMT standards for accessibility, safety, and passenger comfort,** including regular inspections and adherence to wheelchair securement protocols.
• Collaborate with other managers or staff members to formulate and implement policies, procedures, goals, or objectives.
• Proactively communicate key findings and updates from site visits, meetings, or incidents to relevant stakeholders.
• Monitor operations to ensure that partner NEMT providers comply with administrative policies and procedures, safety rules, and government regulations.
• Establish situational procedures for issues that impact fleet performance, such as emergency maintenance, driver shortages, and service disruptions.
• Promote a culture of **safety, compliance, and customer care** aligned with NEMT and PACE program standards.

Fleet Manager

Backend Engineer

• Ride Health removes the transportation barriers that keep our most vulnerable populations from accessing health care
• Ride Health partners with healthcare organizations and transportation providers to strengthen enterprise transportation programs and drive intelligent transitions of care
• We blend technology and data with a human approach to break down access barriers and solve transportation challenges for care coordinators, providers, and payers
• Our platform maps out each patient’s unique needs and preferences for the best ride experience across clinical and social needs
• As a Clojure Programmer, you will play a pivotal role in shaping our architecture
• Report directly to the Head of Engineering to tackle real-time and distributed systems challenges while collaborating with a skilled team that values design, reliability, and measurable outcomes
• Opportunity to combine technical expertise with creativity and deliver impactful real-time user experiences