Accounts Payable Specialist
Partner.Co
Oracle
Order Support Administrator
Ricoh UK
full-time
Posted on:
Origin: • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
Tech Stack
Oracle
About the role
- Receive and process sales orders from Sales Representatives and manage end-to-end order process for equipment and services.
- Evaluate revenue and cost factors including pricing, lease rates, vendor credits, promotions, and compensation.
- Verify product information and pricing against contracts and published structures; ensure all supporting documentation is complete and accurate.
- Complete orders per Ricoh policies and quality standards and maximize order processing efficiency to meet delivery and invoicing timelines.
- Review leasing program results and document accuracy; initiate and process lease funding; liaise with third-party leasing companies.
- Provide order status updates, reconcile Order Management reports, run and format reports, and serve as a subject matter expert on customer accounts and order types.
- Resolve post-submission order issues, coordinate paperwork flow, manage Oracle-booked orders through delivery, invoicing, and funding, and prevent order rollovers.
- Communicate order status across departments; meet targeted KPIs and act as a funding liaison post-invoicing; handle complex customer and lease invoicing disputes.
- Train new employees and assist with complex orders; perform other duties as assigned.
Requirements
- Associate degree or equivalent business experience required.
- Bachelor’s degree preferred.
- Minimum 3 years of experience in sales, customer service, operations, or finance.
- Experience supporting sales/service organizations and managing multiple priorities.
- Proficiency in Windows and Microsoft Office (Excel, Word, PowerPoint).
- Accurate typing and data entry skills.
- Strong communication and presentation abilities.
- Excellent organizational and analytical skills.
- Ability to multitask and collaborate with sales personnel.
- Oracle experience preferred.
- Capable of training new employees.
- Driving requirements: Personal Vehicle.
