Ricoh UK

Area Customer Service Coordinator

Ricoh UK

full-time

Posted on:

Location Type: Remote

Location: Pennsylvania • United States

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Job Level

Junior

About the role

  • Collaborate closely with management to enhance operational processes, ensuring compliance with best practices and driving continuous improvement through data-driven insights.
  • Assist in the seamless implementation of new customer accounts and service expansions, providing valuable support to Field Implementation Managers.
  • Infuse energy into every interaction, embodying a service-oriented approach that puts the customer first, while remaining open-minded and authentic in your engagements.
  • Be adaptable and accountable, embracing challenges with enthusiasm and owning your role in delivering exceptional service.

Requirements

  • High school diploma with at least 12 months of relevant work experience
  • Flexibility and adaptability to meet the demands of a dynamic work environment, including the ability to travel between customer locations within a 40-50 mile radius.
  • Data-driven and innovative approach, alongside excellent communication abilities and a customer-centric mindset.
  • Additional education beyond high school is encouraged.
  • Ability to complete tasks with ease using your proficiency in the Microsoft Office suite and other computer operations.
  • Demonstrated with prior experience in customer service or related fields.
  • Commitment to personal growth and accountability through ongoing education and development opportunities.
Benefits
  • Choose from a broad selection of medical, dental, life, and disability insurance options.
  • Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.
  • Augment your education with team member tuition assistance programs.
  • Enjoy paid vacation time and paid holidays annually
  • Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
data-driven insightscustomer serviceMicrosoft Office
Soft Skills
adaptabilityaccountabilitycommunicationcustomer-centric mindsetservice-oriented approachflexibilityenthusiasmopen-mindedness