Business Process Design, Presales Solutions Consultant
Ricoh UK
full-time
Posted on:
Location Type: Remote
Location: Pennsylvania • United States
Visit company websiteExplore more
Tech Stack
About the role
- The Advisory Engineer provides guidance to Ricoh’s Customers.
- The role requires a highly knowledgeable subject matter expert (SME) with strong business and technology savvy.
- The Services Engineer is a domain specialist focused on identifying client opportunities where we can provide targeted services, within Ricoh complex offerings especially in Managed Services both on Customer premise and off site at Ricoh facilities.
- Partners with customers to develop strategy, plans, and budgets to leverage relevant and practical services and technology to meet their business needs and requirements.
- These focused SMEs are specifically responsible for serving their C level clients with total subject matter expertise in their assigned technical or business domain.
- This includes external representation of a body of knowledge through trade and industry-focused publications, events, blogs, etc. to demonstrate domain expertise.
- In addition to adding value to the customer experience, expanding revenue and profitability in the customer base is an important objective.
Requirements
- This position requires a minimum of a bachelor’s degree in a related field, with an advanced degree preferred; 5- 10 years’ related experience in business and technology; or an equivalent combination of education and/or experience.
- Must have a minimum 5 years direct experience in at least 1 or more of the key domains including: organizational change management, business process management, shared services/capture center of excellence, supply chain & distribution, analytics & business intelligence, governance, risk, regulatory compliance, enterprise content management, application development, IT Projects & Services, advanced computing (including virtualization and/or mainframe/legacy), datacenter & cloud services, workstyle innovation and advanced mobility, or information data management, information sciences, information migration.
- Must have strong presentation and deliverable skills.
- Must be experienced in setting goals by defining and prioritizing specific and realistic objectives.
- Must understand the buying cycles and methodologies associated with Strategic customers and be able to accurately forecast revenue and define solutions that deliver profitability.
- Strong, proven experience exhibiting business analysis skills, project management skills, executive skills, technical skills, and a deep understanding of industry trends is required.
- Expertise in researching industries, technologies, and customers to ensure the appropriate level of intelligence during sales engagements.
- This position requires 25% plus travel at times.
Benefits
- Choose from a broad selection of medical, dental, life, and disability insurance options.
- Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.
- Augment your education with team member tuition assistance programs.
- Enjoy paid vacation time and paid holidays annually
- Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
organizational change managementbusiness process managementshared servicesanalyticsbusiness intelligencegovernancerisk managementregulatory complianceenterprise content managementapplication development
Soft skills
presentation skillsgoal settingbusiness analysisproject managementexecutive skillstechnical skillscommunication skills