Copier Field Service Technician
Ricoh UK
full-time
Posted on:
Location Type: Remote
Location: United States
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About the role
- Perform advanced solution services including configuring, installing, troubleshooting, networking, maintaining, and training on a wide range of products and services.
- Act as a consultant and strategic professional by resolving complex and repetitive product issues.
- Lead technical problem-solving efforts and share best practices; instruct others on processes and demonstrate leadership in complex situations.
- Proactively identify volume-building opportunities that increase utilization of Ricoh equipment, supplies, and services.
- Manage personal time and schedule effectively; assist others in coordinating multi-solution schedules.
Requirements
- Valid state driver’s license and minimum auto insurance coverage per Ricoh policy.
- High school diploma required; coursework or experience in computers, electronics, mechanics, basic networking, connectivity, and printing software preferred.
- Must meet the requirements outlined in the Technology Services Training Role Inventory and Certification Program for the assigned role.
Benefits
- Choose from a broad selection of medical, dental, life, and disability insurance options.
- Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.
- Augment your education with team member tuition assistance programs.
- Enjoy paid vacation time and paid holidays annually.
- Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
troubleshootingnetworkingconfigurationinstallationmaintenanceprinting softwareelectronicsmechanicsconnectivity
Soft skills
leadershipproblem-solvingconsultingtrainingtime managementcoordination
Certifications
Technology Services Training Role InventoryCertification Program