Responsible for overseeing all online technology and automation platforms within the organization
Ensuring the smooth deployment and maintenance of various technological solutions that support the company's operations
Managing application platforms including deployment of new/modified functionality to front-end, mid-office and TTT business application platforms
Maintaining certification in software administration of Online Booking Tools and related applications
Project Management of profile and mid-office development projects
Overseeing department’s internal support ticket system
Maintaining effective relationships with technology vendors and consultants
Identifying and recommending improvements based on industry trends
Participating in training and engagement programs as required.

Requirements

Bachelor’s degree
Minimum of 2 years travel experience
Minimum 2 years of Online Booking Tool utilization
Knowledge and comfort in troubleshooting software/hardware issues
Thorough knowledge of travel industry reservation and mid-office platforms; Reservation system (Sabre), SAP Concur and other online booking tools, Quality Control and mid-office tools, Travel Profile Management tools
Experienced in a compliance-driven software administration environment, preferable around cloud-integrated solutions.

Benefits

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

software administrationtroubleshootingproject managementdeploymentapplication managementquality controlcloud-integrated solutions

Soft Skills

relationship managementcommunicationproblem-solving

Certifications

Bachelor’s degree