Rich Products Australia

Customer Development Manager – Food Service

Rich Products Australia

full-time

Posted on:

Location Type: Office

Location: Andover • United Kingdom

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About the role

  • To build long term trusted partnerships across a portfolio of customers
  • Deliver against a set of KPI’s at NSV, GM, Distribution and share
  • Own and manage a scope of customers
  • Independently create a clear business plan in line with the AOP to deliver channel strategy outcomes
  • Deliver outcomes through a multi-level contact structure at customer through a well-managed and aligned stakeholder group internally and externally
  • Implement customer focused growth solutions to enable attainment of budget and stretch revenue and profit targets
  • Be accountable to the Business Unit Head on scope of customers
  • Communicate effectively and pro-actively with all internal functions
  • Be a proactive team player in the Business Unit
  • Be the voice of the customer, being active in store and with the customer

Requirements

  • Excellent interpersonal and relationship management skills
  • Ability to operate on own initiative and make well thought through decisions under pressure
  • Can source, interpret and create insight behind customer and market data
  • Using insight and market data, has the ability to create and deliver compelling customer presentations to positively influence customer decisions
  • Can demonstrate an ability to develop customer relationships and build revenue and profit there from
  • Is able to build customer relationships at all levels and call on wider internal teams where needed
  • Adaptable and resilient
  • Strong negotiation skills gained in an FMCG commercial environment
  • Experience of working with R&D and the process of bringing a product to market
  • Ability to operate at pace in a fast moving environment
Benefits
  • Competitive compensation
  • Health & financial benefits
  • Paid time off
  • Parental leave
  • Family planning support
  • Flexible work policy
  • Associate resource groups
  • Volunteering & community impact opportunities
  • Holiday gatherings
  • In-house taste tests
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
interpersonal skillsrelationship managementdecision makinginsight creationpresentation skillsnegotiation skillsadaptabilityresilienceteam playercustomer focus