Serve as the technical point of contact for prospects and customers throughout the pre-sales and post-sales process.
Build and maintain strong relationships with technical stakeholders such as CTOs, CISOs, and Network Architects.
Partner with Sales teams to understand deal progress, tailor solutions, and strategize next steps.
Deliver product demonstrations, lead proofs of concept (POCs), and guide stakeholders through technical evaluations.
Translate customer requirements into scalable, effective technical solutions.
Provide feedback to product and engineering based on customer insights and common integration use cases.
Support the design and execution of technical security solutions alongside project managers and operations teams.
Prepare detailed project documentation such as floor plans, scope of work, and solution overviews.

Requirements

Bachelor’s degree in Computer Science, IT, Engineering, or a related field
3+ years of experience in a technical sales role (Sales Engineer, Solutions Architect, Technical Account Manager, etc.) or relevant work experience
Passion for technology and demonstrated interest in both hardware and software solutions
Strong communication skills and the ability to clearly explain technical concepts to our customers and partners
Customer-focused mindset with excellent account management, problem-solving, and attention to detail
Self-motivated and eager to learn in a fast-paced, team-oriented environment
Familiarity with networking fundamentals (TCP/IP, DNS, DHCP), and routing/switching devices is preferred but not required
Familiarity with Physical Security products, such as Security Cameras, Access Control, and IoT devices is a plus
Experience working with APIs, Python, other coding languages is a plus **

Benefits

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

technical salessolutions architectureaccount managementAPIsPythonnetworking fundamentalsTCP/IPDNSDHCPphysical security products

Soft Skills

communication skillscustomer-focused mindsetproblem-solvingattention to detailself-motivatedeager to learnteam-oriented

Certifications

Bachelor’s degree in Computer ScienceBachelor’s degree in ITBachelor’s degree in Engineering