Practice Administrator
Rezilient Health
full-time
Posted on:
Location Type: Remote
Location: Illinois • Montana • United States
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About the role
- support the day-to-day operations of Rezilient Health’s provider practice
- ensure physicians, nurse practitioners, and physician assistants are operationally supported in providing safe, high-quality patient care
- responsible for provider schedules, licensure and credentialing, adherence to compliance and quality initiatives, continuing education coordination, and overall provider administrative management
- work collaboratively with clinical and administrative teams to achieve organizational goals and deliver excellent patient experiences
- assist the CMO and Head of Clinical Operations in managing day-to-day operations
- serve as the primary liaison between providers, staff, and leadership
- lead in the continued development and enhancement of onboarding programs for new and incoming providers
- support development and execution of provider policies, procedures, and onboarding programs
- evaluate and monitor KPI progress and identify and report provider coaching opportunities
- develop and optimize provider standard operating procedures and processes
- ensure timely provider licensure, certification, and credentialing across all required entities
- maintain current knowledge of industry regulations and implement policy/procedure updates as required
- track and report on clinical outcomes, patient satisfaction, and provider performance metrics
- partner with finance teams to monitor practice budgets, expenses, and revenue targets
- provide direct supervision, coaching, and performance feedback to CMO, MD, and Head of Clinical Operations
- foster a positive, patient-centered culture that promotes teamwork and accountability
- lead staff meetings and maintain open lines of communication across the practice
Requirements
- Bachelor’s degree in Healthcare Administration, Nursing, Business Administration, or related field required; Master’s preferred.
- Minimum 3–5 years of experience in healthcare administration, preferably in a multi-provider and virtual practice setting.
- Strong knowledge of healthcare regulations, credentialing, and adult learning theories.
- Proven ability to manage provider schedules, operations, and quality initiatives.
- Excellent organizational, communication, and leadership skills.
- Proficiency with electronic health records (EHR) and practice management software.
- Demonstrated experience in one or more of the following clinical settings: virtual primary care, virtual urgent care, ambulatory care.
- Proficiency in working independently and collaboratively with clinical and non-clinical staff.
- Excellent remote and in-person communication skills, enabling seamless interaction with colleagues.
- A proactive problem-solving attitude, coupled with a passion for revolutionizing healthcare.
- A hands-on, can-do personality, driven to contribute to innovative solutions.
Benefits
- competitive compensation
- generous paid time off
- comprehensive health and life insurance
- valuable stock options
- flexible work-life balance with regular hours
- no weekends
- 11 holidays off but paid
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
healthcare administrationcredentialingprovider schedulingquality initiativesKPI monitoringstandard operating proceduresclinical outcomes trackingpatient satisfaction metricsbudget monitoringperformance feedback
Soft skills
organizational skillscommunication skillsleadership skillsteamworkproblem-solvingcoachingcollaborationaccountabilityproactive attitudepositive culture promotion
Certifications
Bachelor’s degree in Healthcare AdministrationMaster’s degree in related field