The Senior Product Specialist is responsible for assisting Outside sales to grow sales and promote the company's products to potential customers
Responsible for understanding the features and benefits of the products, providing product knowledge, and addressing customer inquiries
The Senior Product Specialist's goal is to build strong relationships with customers, identify their needs, and recommend the most suitable products to meet those needs
Will provide guidance and mentorship to junior team members
Develops and demonstrates a deep understanding of the company's products, including their features, benefits, and competitive advantages
Stay updated on industry trends and market dynamics related to the products
Proactively identify and pursue sales opportunities by reaching out to potential customers through various channels, including phone calls, emails, and in-person meetings
Conduct product demonstrations and presentations to showcase the value proposition of the products
Lead and support sales efforts with key targets, key customers, and key opportunities in assigned product and/or area/region
Build and maintain strong relationships with customers by providing exceptional service and support
Understand customer needs and recommend appropriate products to meet those needs
Address customer inquiries, concerns, and objections in a timely and professional manner
Present proposals to all levels of leadership and technical audiences
Develop and maintain strong relationships with key suppliers
Participate in product meetings, seminars, and training schools to enhance and maintain personal and product knowledge
Assist branches and customers with product, technical support, and training
May analyze market potential, develop an annual business plan based on market conditions, and lead execution with local technical, sales, and management team
Mentor and coach junior level team members
Other duties as assigned
The information contained in this job description is intended to describe the essential job functions required of those assigned to this job. It is not intended to be an exhaustive list of all responsibilities, duties, knowledge, skills, and abilities needed to perform the job. Management retains the right to assign duties at any time. The ability to competently perform all the essential duties of the position, with or without reasonable accommodation, demonstrated commitment to effective customer service delivery, integrity, and the ability to work productively as a member of a team or work group are basic requirements of all positions at Rexel USA. What You’ll Need
High School or GED required
Bachelor's Degree preferred
10+ years of sales experience
Electrical distribution industry or related experience required
Knowledge, Skills & Abilities
Product and application knowledge required
Ability to effectively communicate with outside sales staff, customers. and co-workers to satisfy job requirements
Ability to prioritize and organize job tasks
Ability to perform mathematical calculations required to accurately complete assigned tasks
Ability and willingness to pitch in and help others and work in a team-based environment
Ability to prioritize and manage multiple tasks and deadlines
Excellent negotiation skills, interpersonal skills, and ability to drive decisions with influence
Customer oriented and motivated with excellent communication, organization, and problem-solving skills
Intermediate/advanced computer skills, specifically with Excel/Outlook/Word
Requirements
High School or GED required
Bachelor's Degree preferred
10+ years of sales experience
Electrical distribution industry or related experience required
Knowledge, Skills & Abilities
Product and application knowledge required
Ability to effectively communicate with outside sales staff, customers, and co-workers to satisfy job requirements
Ability to prioritize and organize task
Ability to perform mathematical calculations required to accurately complete assigned tasks
Ability and willingness to pitch in and help others and work in a team-based environment
Ability to prioritize and manage multiple tasks and deadlines
Excellent negotiation skills, interpersonal skills, and ability to drive decisions with influence
Customer oriented and motivated with excellent communication, organization, and problem-solving skills
Intermediate/advanced computer skills, specifically with Excel/Outlook/Word