REXA, Inc.

Field Engineer

• Provide on-site commissioning and start-up support
• Conduct preventative maintenance, troubleshooting, repair, modifications, and upgrades of REXA actuators
• Provide timely support by phone or email when required
• Represent REXA professionally while working directly with customers and end-users
• Complete detailed site service and expense reports within 10 days of job completion
• Maintain accurate customer service records in REXA’s ERP system
• Prepare analysis reports to assist the Quality team in identifying root causes of failures
• Monitor service trends and provide recommendations for continuous improvement
• Travel domestically and internationally on short notice, sometimes for extended durations
• Participate in scheduled on-call rotations, providing 24-hour support during assigned duty months (typically two per year)

Field Service Technician