Rewards Network

Manager, Inside Sales

Rewards Network

full-time

Posted on:

Location Type: Hybrid

Location: Chicago • Illinois • United States

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Salary

💰 $110,000 - $130,000 per year

About the role

  • Recruit, hire, and onboard a high-performing inside sales team.
  • Develop, implement, and continuously refine effective inside sales processes and outreach strategies.
  • Train and coach team members to maximize sales performance and professional growth.
  • Set clear sales targets and monitor team performance to ensure consistent achievement of goals.
  • Collaborate with cross-functional partners, including outside sales, product, marketing, and analytics, to align sales strategies with company objectives.
  • Analyze market trends and customer needs to optimize inside sales efforts and identify new growth opportunities.
  • In partnership with Marketing, establish and maintain best practices for lead generation, qualification, and conversion.
  • Utilize sales analytics and reporting tools to track progress, identify areas for improvement, and deliver measurable growth in new account acquisition and revenue.
  • Drive continuous improvement by soliciting feedback, testing new approaches, and adapting strategies as needed.
  • Ensure compliance with company policies, industry standards, and legal requirements in all sales activities.

Requirements

  • Strategic Sales Planning: Ability to develop, implement, and adjust sales strategies to meet organizational goals.
  • Team Leadership: Proven skills in motivating, coaching, and guiding inside sales teams to achieve targets.
  • Performance Management: Experience in setting objectives, monitoring progress, and evaluating team and individual performance.
  • Customer Relationship Management: Ability to build and maintain strong relationships with current and prospective customers, understanding their needs and driving satisfaction.
  • Business Development: Skilled in identifying new opportunities, expanding customer base, and supporting revenue growth.
  • Sales Process Optimization: Knowledge of streamlining sales processes, leveraging technology, and improving efficiency.
  • Communication Skills: Excellent verbal and written communication abilities for internal collaboration and external client engagement.
  • Analytical Thinking: Ability to interpret sales data, recognize trends, and make data-driven decisions.
  • Problem-Solving: Proficiency in resolving conflicts, overcoming objections, and addressing client concerns.
  • Industry Knowledge: Understanding of relevant markets, such as restaurant, financial technology, or marketing industries.
  • Compliance Awareness: Knowledge of company policies, industry standards, and legal requirements in sales activities.
  • Adaptability: Capacity to manage change, adjust to new technologies, and respond to evolving business needs.
  • High school diploma
  • 5+ years of SMB inside sales experience
  • Must have demonstrated success leading and scaling an inside sales function
  • Bachelor’s degree in business, finance, or marketing a plus
  • Experience in the restaurant, financial technology, or marketing industries preferred
Benefits
  • Comprehensive benefits package, which includes:
  • Generous dining reimbursement when you dine with our restaurant customers.
  • Sales Academy: In-depth training
  • Competitive Time Off Benefits: including flexible PTO, 11 company holidays, and parental leave.
  • 401(k) plan with a company match
  • Two medical plan options- Standard PPO or High Deductible Health Plan (HSA with company match for HDHP participants)
  • Partnership with Rx n Go, offering certain prescriptions for free.
  • Two dental plan options and a vision plan
  • Flexible Spending Accounts and a pre-tax commuter benefit program
  • Accident, Critical Illness, and Hospital Indemnity Insurance Plans
  • Short Term and Long-Term disability
  • Company-paid life insurance and AD&D insurance, supplemental employee, spouse, and child life insurance
  • Employee Life Assistance Program
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
sales process optimizationsales analyticslead generationcustomer relationship managementbusiness developmentperformance managementstrategic sales planningdata-driven decision makingsales reportinginside sales
Soft Skills
team leadershipcommunication skillsanalytical thinkingproblem-solvingadaptabilitycoachingmotivationcollaborationcustomer satisfactionchange management
Certifications
Bachelor’s degreehigh school diploma