
Sales Associate
REVOLVE
full-time
Posted on:
Location Type: Office
Location: Los Angeles • California • United States
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Salary
💰 $20 - $22 per hour
About the role
- Deliver an elevated client experience acting as a brand ambassador - embody brand values, engage customers on the brand
- Drive and exceed individual KPI goals, by ensuring the highest level of Customer Service and quality of sales
- Build lasting relationships with customers
- Assist in merchandising and maintenance of the sales floor
- Follow all company policies and procedures
- Provide honest and confident feedback to customers about style and fit
- Seek fashion and product knowledge to build your expertise
- Work with the team to keep the store customer ready, which means filling orders, stocking, re-merchandising, and light cleaning
- This role may require you to be flexible to occasionally performing work/duties other than the one you were hired into
Requirements
- Prior experience in a retail/boutique store dealing with high-end goods and clientele oriented sales
- Candidates must also be outgoing, energetic, professional and good representatives of our brand and be able to emanate the FWRD brand life-style
- Exceptional organizational skills, follow through and attention to detail
- Strong problem solving attitude
- Able to assess priorities, meet deadlines and work under pressure
- Collaborative spirit and proactive attitude
- Excellent written and verbal communication skills
- Must have availability for a flexible work schedule that meets the needs of the business, including overnights, evenings, holidays and weekend shifts
- Proven experience in working within a sales driven environment - deliver sales results in line with business growth targets
- Proactive sales approach - able to show initiative/ideas to constantly improve the client experience and drive sales
- Customer centric - proven ability to foster and maintain personal relationships with clients to build brand loyalty to REVOLVE & FWRD
- Motivated and willing to go above and beyond to service the client
- Develop one-to-one client relationships through regular communication
- Previous retail experience
- Understanding of garment bodies and fashion trends
- Understanding of retail metrics and terms
- Ability to be flexible and willing to work extended hours when necessary
- Ability to bend, lift, open and move product up to 50 lbs.
Benefits
- hefty discount on items we carry – as in 50% or more off retail prices
- free weekly lunches
- pretty rad company parties
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
retail experiencesales driven environmentmerchandisingfashion knowledgegarment bodies understandingretail metrics understandingcustomer servicesales results deliveryclient relationship developmentproduct movement
Soft Skills
outgoingenergeticprofessionalorganizational skillsattention to detailproblem solvingcollaborative spiritproactive attitudeexcellent communicationflexibility