Revium

Business Analyst

• Act as the bridge between clients and the development team
• Deep dive into client businesses to understand problems
• Work with UX experts and the wider team to architect and document technology-based solutions
• Perform requirements gathering, including leading client workshops
• Develop business, functional, and technical documentation, including BRDs and FSDs
• Communicate client requirements clearly to developers and designers
• Contribute to client-facing AI consulting and implementation projects
• Help drive internal rollout of AI tools and processes
• Assist with development and validation of quotes
• Oversee and complete testing, verification, validation, and quality control
• Communicate with clients regarding project requests and updates
• Write test scenarios, test cases, and test plans
• Create and provide end-user training and documentation
• Act as the primary point of contact for some clients
• Provide customer service internally and externally
• Escalate issues affecting product delivery and quality
• Contribute to the company knowledge base and process improvements
• Work across Waterfall and Agile/Hybrid frameworks
• Assist with system solution and architecture design
• At times, plan projects, manage clients, and steer delivery through to completion