
Customer Stories Manager
RevenueCat
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $155,000 per year
About the role
- We’re hiring a Customer Storyteller to capture and share compelling customer stories
- Earn customer trust and shape narratives across various formats
- Collaborate with Product Marketing, Sales, and Customer Success
- Use AI tools and manage freelancers to execute storytelling projects
- Produce flagship customer stories and integrate them into campaigns
- Create a repeatable process for customer storytelling
Requirements
- Have 5+ years of experience in content, customer marketing, or product marketing with a strong customer focus
- Have shipped customer stories that supported marketing, sales, or brand credibility
- Are comfortable interviewing customers and building trust quickly
- Can own projects from concept to launch with minimal oversight
- Are AI-first and use modern tools to move faster and scale impact
- Do not need to be a video editor, but know how to brief, review, and orchestrate video production
- Are highly organized and able to manage multiple stakeholders and timelines
- Communicate clearly, concisely, and persuasively in writing and conversation
- Are energized by cross-functional collaboration and independent execution
Benefits
- Competitive equity in a fast-growing, Series C startup backed by top-tier investors, including Y Combinator
- 10-year window to exercise vested equity options
- Fully remote and flexible work environment
- 4-5 weeks of suggested time off annually for mental, physical, and emotional recharge
- $2,000 USD for workspace setup and $1,000 USD annual stipend for continuous learning
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
content marketingcustomer marketingproduct marketingstorytellingproject managementinterviewingvideo productionAI tools
Soft Skills
customer focusbuilding trustorganizational skillscommunicationcross-functional collaborationindependent execution